4.3 / 5
51 user ratings
Mobile App
Business Accounts
Affiliate Program
Two-factor Authentication
Based in Marshall Islands
SimpleSwap
SimpleSwap is a self-custodial crypto swap aggregator for wallet-to-wallet exchanges, connecting 20+ liquidity providers under the hood and supporting 2,800+ assets.
Get $50 in USDT by signing up and using "CRYPTORADAR" as promo code for your first swap
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Bitcoin BTC
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Ethereum ETH
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Tether USDT
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Binance Coin BNB
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Ripple XRP
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USDC USDC
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TRON TRX
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Lido Staked Ether STETH
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Dogecoin DOGE
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Monero XMR
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Chainlink LINK
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Cardano ADA
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LEO Token LEO
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Stellar Lumens XLM
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Bitcoin Cash BCH
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NEAR Protocol NEAR
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Uniswap UNI
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Sui SUI
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Avalanche AVAX
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Polkadot DOT
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SHIBA INU SHIB
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Aave AAVE
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Pepe PEPE
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Filecoin FIL
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NEM XEM
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Dash DASH
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VeChain VET
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Aptos APT
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Cosmos ATOM
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Toncoin TON
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Tezos XTZ
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EOS EOS
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IOTA IOTA
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Polygon MATIC
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Neo NEO
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Maker MKR
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Zcash ZEC
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Basic Attention Token BAT
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Solana SOL
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Qtum QTUM
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Litecoin LTC
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Terra LUNA
Customer Reviews
Julian4199
Verified Purchase
1.0
I sent approximately €6,000 worth of BTC to SimpleSwap for a BTC to USDT exchange. After receiving my funds, SimpleSwap froze the transaction and demanded KYC verification. I refused to provide KYC documents and requested that my BTC be returned to the original sending address.
SimpleSwap is now refusing to return my deposited BTC unless I complete KYC. In my opinion, this is unacceptable. A company should not hold a customer's cryptocurrency and make the return of those funds conditional on additional requirements after the deposit has already been made.
I feel forced into a KYC process I never agreed to, while my own funds remain inaccessible. This experience has destroyed my trust in SimpleSwap.
They advertise a non-KYC exchange service and suggest that refunds are possible if a transaction cannot be completed. In my case, my BTC was locked and I was told I must complete KYC to get my funds back. This is an extremely concerning way to handle customer funds.
2 days ago - Report
paskevicrusla60
Verified User
1.0
scam dont use this service
scam dont use this service
blocked my 17$(LOL) and cant refund it after 7 days
idk why they not closed yet
id iqz7vevpqxvksvk8
1 month ago - Report
derek_one
Verified User
1.0
Made swap for 400$. 15 minutes after sending money they said "The time is over" (but it was confirmed already one the page that they have received money). Then they said they will contact specialist about this. After some time they asked to to provide another address to payment (why?) and because of that do verification. Address I provided them is active and they can send money there. I can not do verification and need money to my original wallet address.
3 months ago - Report
CloneOfGonzo
Verified User
5.0
I've swapped over 1k on this platform over the years and I've never been let down. The process can take a little time, but it always goes through. I made a mistake one time and sent to a wrong address and hadn't put a refund address. I reached out to support and was able to get my crypto back! There are several swap sites, but I like simpleswap enough to keep using it.
3 months ago - Report
Jordan
Verified Purchase
Verified User
4.8
The selection of tokens is really good. There were a couple of coins I couldn't find on other platforms, but here they were available. The app itself is simple to use, you just pick what you want to swap and go
3 months ago - Report
japahh
Verified User
4.8
Good fees, exceptional technical support, the whole exchange was about 10 minutes, perfect!
3 months ago - Report
tpsy13
Verified User
4.8
I was looking to swap some USDC (SOL) for TAO (Bittensor) but couldn’t find any exchanges that offered it—those that did were charging a hefty 5+% fee. Then I discovered SimpleSwap, which only took a 1.5% fee on my transaction. Simpleswap has definitly become one of my favorite exchanges and I received the tokens within 1 minute!
3 months ago - Report
Milan
Verified Purchase
1.0
All robotic replies, some kind of AI. They don’t care, simpleswap! Stay care!
They claim they cannot complete the exchange, and they also cannot issue a refund. Their solution is simply to keep my money while making completely unreasonable excuses!
They received the funds! I even sent them video proof of the transaction. Apparently, that still isn’t enough.
I told them they could either complete the exchange as originally agreed or process the refund. They refuse to do either. Instead, they keep hiding behind so-called security procedures.
No, this is not about KYC. It wasn’t a large amount of money, they are still keeping the funds and bcs of that iam facing bad situation.
I think sometimes they just scam someone, like other bad experiences.
Stay care! I do not recommend SimpleSwap.
3 months ago - Report
wkit62
Verified Purchase
Verified User
5.0
The technical support is very quick to respond and eager to help (such as in my case where funds were temporarily lost due to the transaction timing out with some but not all funds transferred). The exchange itself works very intuitively and with better prices than some other platforms I encountered. And as noted, any issues are handled surprisingly effectively by the team.
4 months ago - Report
yancha221
Verified User
5.0
What can be said.
Good fair and fast support!
I think I am lucky to came accepted there service
4 months ago - Report
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