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2.9 / 5

8 user ratings

Ease of Use

2.9

Value for Money

3.0

Verification

2.9

Support

2.7

Integrated Wallet
Instant Verification
Mobile App
Business Accounts
Affiliate Program
Two-factor Authentication
Distributed-ledger provider license (DLT) in Gibraltar
Based in United Kingdom

CEX.IO

CEX.IO is a global cryptocurrency exchange offering easy access to buy, sell, and trade crypto with fiat options, staking, lending, and a user-friendly app for beginners and pros alike.

Customer Reviews

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z6363
z6363
1.0

I am trying to withdraw my funds but…
I am trying to withdraw my funds but can not. I can not get anyone from CEX to reply to me or answer the phone...

They made me jump through a lot of hoops when I opened the account, KYC things including proof of income etc. I was assured I was compliant with their standards. Now I am unable to withdraw my funds (even in crypto format to another crypto wallet).

I will let you know if they get back to me within the next 24 hours. If they do not, I would strongly advise people to stay away from this platform.
Date of experience: April 10, 2024
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11 months ago - Report

stellargirl
stellargirl
Verified Purchase Verified User
1.5

I used this ex but when need payout , not allow me. CEX.IO has been known to restrict user access to funds. Why? Well, it seems their profits are tied up in holding more coins from users like us. So, be prepared for potential delays or limitations when trying to withdraw your hard-earned crypto.Stay informed, stay safe, and happy trading.

1 year ago - Report

Hanna_vivis88
Hanna_vivis88
4.2

Extremely easy to use exchange! Love their products. The good news is that they're lowering their fees.

3 years ago - Report

alext
alext
Verified User
3.8

All good, no delays, responsive support, Stable & reliable service since 2013

3 years ago - Report

AlphaTx
AlphaTx
Verified Purchase
4.5

For me, the good value is in their Staking and Savings programs. They actually give higher staking rewards for some coins, which is nice. It's also super simple to use.

As far as exchange, they've added a lot of DeFi coins, and various digital assets in general. So - good diversity there. And decent liquidity, especially lately.

4 years ago - Report

IrishLadd
IrishLadd
Verified User
2.2

Join this exchange if you like captcha challenges. I tried to create an account and was challenged 15 times. I then tried to log into my new account and the captchas were never ending. I was never able to log in. I must have been challenged 50 or 60 times. I finally sent an email and told them to delete my account.

4 years ago - Report

lattyined
lattyined
Verified User
2.8

Been using the Crypto trading side of CEX, not very good experience and support takes a while to respond. Can't talk about the brokerage services as I've made no use of them thus far

4 years ago - Report

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