SimpleSwap

SimpleSwap is a self-custodial crypto swap aggregator for wallet-to-wallet exchanges, connecting 20+ liquidity providers under the hood and supporting 2,800+ assets.

Get $50 in USDT by signing up and using "CRYPTORADAR" as promo code for your first swap

Customer Reviews

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Victor22345
Victor22345 Netherlands
Verified Purchase Verified User
4.2

I prefer the mainstream currency’s pairs like BTC/TRX or TRX/LTC, and as for them, they do have competitive rates. Besides, the interface is user-friendly both in the phone app and on the website. All the main buttons are in a visible place, and the secondary ones are easy to intuitively find. Once I waited for a long to download a website but then I realised that I didn't have an internet connection lol. So I think, t's a decent platform

2 weeks ago - Report

Jessy
Jessy United States
1.0

I exchanged Bitcoin for Monero, but my $25 payment got stuck. I contacted support, and they replied asking for the transaction hash. I provided everything they asked for. They then asked where to send my coins—and disappeared. They haven’t responded for three days.

These people are scammers. Don’t do business with them; stay away from this service. I’m lucky I lost only $25.

1 month ago - Report

Julian4199
Julian4199 Sweden
Verified Purchase
1.0

I sent approximately €6,000 worth of BTC to SimpleSwap for a BTC to USDT exchange. After receiving my funds, SimpleSwap froze the transaction and demanded KYC verification. I refused to provide KYC documents and requested that my BTC be returned to the original sending address.

SimpleSwap is now refusing to return my deposited BTC unless I complete KYC. In my opinion, this is unacceptable. A company should not hold a customer's cryptocurrency and make the return of those funds conditional on additional requirements after the deposit has already been made.

I feel forced into a KYC process I never agreed to, while my own funds remain inaccessible. This experience has destroyed my trust in SimpleSwap.

They advertise a non-KYC exchange service and suggest that refunds are possible if a transaction cannot be completed. In my case, my BTC was locked and I was told I must complete KYC to get my funds back. This is an extremely concerning way to handle customer funds.

1 month ago - Report

paskevicrusla60
paskevicrusla60 Latvia
Verified User
1.0

scam dont use this service
scam dont use this service
blocked my 17$(LOL) and cant refund it after 7 days
idk why they not closed yet

id iqz7vevpqxvksvk8

2 months ago - Report

derek_one
derek_one Lithuania
Verified User
1.0

Made swap for 400$. 15 minutes after sending money they said "The time is over" (but it was confirmed already one the page that they have received money). Then they said they will contact specialist about this. After some time they asked to to provide another address to payment (why?) and because of that do verification. Address I provided them is active and they can send money there. I can not do verification and need money to my original wallet address.

4 months ago - Report

CloneOfGonzo
CloneOfGonzo United States
Verified User
5.0

I've swapped over 1k on this platform over the years and I've never been let down. The process can take a little time, but it always goes through. I made a mistake one time and sent to a wrong address and hadn't put a refund address. I reached out to support and was able to get my crypto back! There are several swap sites, but I like simpleswap enough to keep using it.

4 months ago - Report

Jordan
Jordan Russia
Verified Purchase Verified User
4.8

The selection of tokens is really good. There were a couple of coins I couldn't find on other platforms, but here they were available. The app itself is simple to use, you just pick what you want to swap and go

4 months ago - Report

japahh
japahh Portugal
Verified User
4.8

Good fees, exceptional technical support, the whole exchange was about 10 minutes, perfect!

4 months ago - Report

tpsy13
tpsy13 Germany
Verified User
4.8

I was looking to swap some USDC (SOL) for TAO (Bittensor) but couldn’t find any exchanges that offered it—those that did were charging a hefty 5+% fee. Then I discovered SimpleSwap, which only took a 1.5% fee on my transaction. Simpleswap has definitly become one of my favorite exchanges and I received the tokens within 1 minute!

5 months ago - Report

Milan
Milan Netherlands
Verified Purchase
1.0

All robotic replies, some kind of AI. They don’t care, simpleswap! Stay care!

They claim they cannot complete the exchange, and they also cannot issue a refund. Their solution is simply to keep my money while making completely unreasonable excuses!

They received the funds! I even sent them video proof of the transaction. Apparently, that still isn’t enough.

I told them they could either complete the exchange as originally agreed or process the refund. They refuse to do either. Instead, they keep hiding behind so-called security procedures.

No, this is not about KYC. It wasn’t a large amount of money, they are still keeping the funds and bcs of that iam facing bad situation.

I think sometimes they just scam someone, like other bad experiences.

Stay care! I do not recommend SimpleSwap.

5 months ago - Report

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