Mercuryo

Mercuryo is a B2B crypto on/offramp gateway that allows your customers to seamlessly buy and sell crypto while supporting dozens of local payment methods and currencies.

Customer Reviews

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DaveGee
DaveGee
Verified User
2.0

Terribly high fees, and on top of that, there are always problems with payment, verification, and everything else. The last thing is that after paying with Apple Pay and Mastercard, they choose a payment method as a transfer (confirmed by the bank), which means the transfer of funds becomes effective after 2-3 days. As a result, I buy at a much higher price than the purchase price I selected, and they haven't given me a clear explanation after 3 days.

Translated from Spanish. Show Original

Comisiones terriblemente altas , y además de ello siempre hay problemas con el pago , con la verificación y con todo . La última es que después de pagar con Apple Pay y Mastercard , ellos eligen método de pago como transferencia (confirmado por el banco) con lo cual el traspaso de fondos se hace efectivo a los 2-3 días , con lo cual compro a un precio mucho más elevado del precio de compra que seleccione y no me han dado una explicación clara después de 3 días .

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1 week ago - Report

breee
breee
Verified Purchase Verified User
4.2

I dont know whats up with all the other reviewers who had problems with their transactions...

I sold some USDC on POL network and within 10 minutes I received my money on the card I provided, no scam no whatever. I didnt had to contact support or whatever. To top it off, they don't require usual KYC up to a certain amount, which is just to my liking

Only bad thing is that the integration with MetaMask Wallet doesnt really work, so instead of using the builtin function in MetaMask I just opened up exchange.mercuryo.io and went through the steps.

2 months ago - Report

Akkarin
Akkarin
2.0

Most worst payment-processor I have ever experienced in my life (*2/10). I have tried several ones, Phemex exchange in combination in Mercuryo.io .... Ciao!

8 months ago - Report

Alessandro89
Alessandro89
Verified User
1.0

I was scammed, they entered my phone remotely and with Apple Pay they transferred the money to a Mercuryo account registered to me that I never opened, and from that account then transferred to an external eth wallet, money disappeared and the site is not held responsible? They create an account in my name and also allow me to top it up via my Apple Pay and then send it to external wallets? That is, it allowed criminals to steal money and is not responsible, he says. Tomorrow I will file a complaint with the Postal Police, I have already contacted my bank to block the card and formatted the phone to avoid further intrusions. Someone must answer for this. Be careful

Translated from Italian. Show Original

Ho subito una truffa, sono entrati nel telefono da remoto e con Apple Pay hanno trasferito i soldi su un conto Mercuryo intestato a me che però io non l’ho mai aperto, e da quel conto poi trasferito ad un wallet eth esterno, soldi spariti e il sito non si ritiene responsabile? Creano un account a nome mio e permettono pure di ricaricarlo tramite il mio Apple Pay per poi mandarlo a wallet esterni? Cioè ha permesso a dei criminali di rubare soldi e non è responsabile dice. Domani farò una denuncia alla Polizia postale, già ho contattato la mia banca per bloccare la carta e formattato il telefono per evitare altre intrusioni. Qualcuno ne deve rispondere. State attenti

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9 months ago - Report

Ddh13
Ddh13
Verified Purchase Verified User
1.8

Purchased $330 worth of usdt only to find out my verification was not successful after uploaded required documentation. Only received $240 credited back to my account

10 months ago - Report

zharex
zharex
2.5

Scam site. They will take your money then hold the cryptocurrency under "Pending" and they will give you some bullshit reason of technical problems or something along those lines. Never purchasing anything from here again.

1 year ago - Report

POKEMON590
POKEMON590
Verified User
1.0

+ 10% fees. For 400€ I paid 43.62€
I contacted customer service. They can't explain to me why. But I think I have my own idea.

To flee !

Translated from French. Show Original

+ de 10% de frais. Pour 400€ j'ai payé 43.62€
J'ai contacté le service client. Ils sont incapable de m'expliquer pourquoi. Mais je pense avoir ma petite idée.

A fuir !

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1 year ago - Report

Kaytanius
Kaytanius
Verified Purchase Verified User
1.0

While I was buying crypto with their service and with my card, they asked for verification inviting me to upload my documents, after doing this after many days they told me that I can no longer use their service. Not reliable, not recommended!

Translated from Italian. Show Original

Mentre compravo crypto con il loro servizio e con la mia carta, chiedono verifica invitandomi a caricare i miei documenti, fatto questo dopo molti giorni mi dicono che non posso più usare il loro servizio. Non affidabile, sconsigliato!

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1 year ago - Report

Dummich
Dummich
Verified Purchase Verified User
1.0

I bought eth for the optimist network and they entered it into the main ethereum. I contact support and they say that I chose the main network when it's a lie and since it doesn't tell you which network you bought it in, I can't prove it to you, so if you use this service, get out photo before paying so you don't get scammed

Translated from Spanish. Show Original

Compre eth para la red de optimist y me lo ingresaron en ethereum principal me comunico con el soporte y dicen que elegi la red principal cuando es mentira y como no te pone en que red lo compraste no puedo demostrarlo a si que si usan este servicio saquen foto antes de pagar para que no os estafen

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2 years ago - Report

dpastrana
dpastrana
Verified Purchase Verified User
1.0

FRAUDULENT WEBSITE. STAY AWAY. This site blocks your account without any support. I was scammed by a fake phishing website. Instead of offering assistance, the website administrators basically block your account without providing any more details. Be AWARE of this terrible experience!!

2 years ago - Report

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