HitBTC

HitBTC is a cryptocurrency exchange, founded in 2013. It's main purpose is to exchange cryptocurrencies to other cryptocurrencies and it is focused to be used by experts.

Customer Reviews

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lattyined
lattyined
Verified User
4.0

Clunky at first, there's a premium on the withdrawal costs. Otherwise it's a decent platform. My suggestion for newcomers is to fulfill your KYC before you get prompted as I've seen many people complain about it, a bit of foresight is enough to save you some trouble. GL out there

4 years ago

Leo33
Leo33
4.5

I’ve sent the deposit without memo specified: team helped me to locate it and credited to the account in a few days. Never seen such a fast service o another exchanges.

5 years ago

Goodman
Goodman
4.0

Withdrawal is OK here. And I also like this great variety of cryptos which you can buy or trade. All in all I give HitBTC 4 stars out of 5.

5 years ago

Marcel123
Marcel123
1.0

I was happy with HitBTC for a long time, but what's been going on there for a short time is just a joke. A few cryptocurrencies have been blocked for almost 2 months, no transfers to other platforms or wallets are possible. This logically leads to a distortion of the price on the platform. While prices are booming on other platforms, they are stagnating at 50% of the market value on hitbtc. There are no proper statements or anything like that, the support is a disaster. In addition, those responsible are virtually unidentifiable. All information on addresses and names is lost somewhere. Conclusion: I got everything I could from the platform and can only advise everyone to choose a different platform. 10% of my investments are still "trapped" on hitbtc.

Translated from German. Show Original

Ich war lange Zeit zufriden mit HitBTC, doch was dort seit kurzer Zeit los istm ist einfach eine Frechheit. Seit fast 2 Monaten werden ein paar Cryptowährungen geblockt, es sind keine Transfers zu anderen Plattformen oder Wallets möglich. Das führt logischerweise zu einer Verzerrung des Preises auf der Plattform. Während auf anderen Plattformen die Preise haussieren, stagnieren sie auf hitbtc bei 50% des Marktwertes. Es gibt keine ordentlichen Statements oder ähnliches, der Support ist eine Katastrophe. Dazu kommt dass die Verantwortlichen quasi nicht identifizierbar sind. Alle Angaben zu Adressen und Namen verlaufen irgendwo im Sand. Fazit: Ich hab alles von der Plattform geholt was geht und kann nur jedem raten eine andere Plattform zu wählen. 10% meiner Investments sind immernoch auf hitbtc "gefangen".

Show English translation

3 years ago

Andrey
Andrey
Verified User
1.8

The service is scammer. I made sequentially sell-buy-sell-buy orders market orders (time frame about 2 mins) which has to be placed by market price ~43000 USDT/BTC but instead I got buy the next:
Time 2022-03-25 10:32:07 Market Sell > 39 709.23 USDT/BTC
Time 2022-03-25 10:44:39 Market Buy > 48 391.99 USDT/BTC
Time 2022-03-25 10:47:00 Market Sell > 39 587.83 USDT/BTC
Time 2022-03-25 10:49:39 Market Buy > 48 333.43 USDT/BTC

Those who understand that it is impossible because during couple of minutes the price can't such volatility about 9 tousand bucks

The second.
There was no any information about withdrawal fees on their website but at the end it turned out of 40 bucks for nothing.
After mailing with support I just got:
"I am sorry the BTC fee rate turned out to be not what you expected."

Wtf? Really, you are serious?

2 years ago

Lipper
Lipper
4.0

I've been living on this platform for over three years. And during our productive cooperation may be a couple of times there was a small delay in payment and I received letters of apology. Guys go ahead and continue as well to work well. Good luck.

5 years ago

MrSardine
MrSardine
1.0

This exchange is scam. Some coins are not able to be withdrawn for over a months now and the price within the exchange is like 1/3 of the official one. SCAM!

3 years ago

jackbo
jackbo
1.8

I used it for a month to exchange smaller altcoins. I saw the price for dogecoins beeing very low there and fall for it, sended more money to buy. Now I realize, DOGECOIN cant be withdrawn and there are stuck in hitbtc. Its probably some sort of SCAM, you find reports of users to this all over the net, its going on since months.

3 years ago

JP1234
JP1234
Verified Purchase
1.2

Word to the Wise: DO NOT USE HitBTC!!!
Broken wallet for >1yr! Can't access assets, monthly inactivity fee charged, refusal to fix problem... exchange is broken=costs customer money
Over 1.5 years ago, I had assets in a DAG wallet with them that went down for maintenance. I've contacted them multiple times to which they continued to say "be patient" and now they have begun charging 'inactivity fees' for assets that I legitimately cannot move. However, they have no issue extracting the DAG in my wallet for themselves to cover those fees, and continue to hide behind their Terms of Service that were updated AFTER this problem began and I was locked out of my wallet. Should go without saying that Terms of Service, go both ways, and the organization must actually be capable of providing the service in to bid their customers to it.
I should have listened when everyone told me it was a s--t exchange. Thankfully, I never entrusted them with any substantial amounts.

4 months ago

arne
arne
Verified Purchase Verified User
1.0

Hitbtc are scammers. Can't transfer my Dogecoins to another exchange for 3 years. I can only sell them for 700 euros, even though they are worth around 12,000 euros. Never hit btc again.

Translated from German. Show Original

Hitbtc sind Betrüger. Kann meine Dogecoins seit 3 Jahren nicht zu einer anderen Börse transferieren. Verkaufen kann ich sie nur für 700 Euro, obwohl sie ca 12000 Euro wert sind. Nie wieder Hitbtc.

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3 months ago

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