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2.8 / 5

14 user ratings

Ease of Use

2.7

Value for Money

2.7

Verification

3.3

Support

2.6

Integrated Wallet
Business Accounts
Affiliate Program
Two-factor Authentication
Cold Storage

HitBTC

HitBTC is a cryptocurrency exchange, founded in 2013. It's main purpose is to exchange cryptocurrencies to other cryptocurrencies and it is focused to be used by experts. 

Customer Reviews

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lattyined
lattyined
Verified User
4.0

Clunky at first, there's a premium on the withdrawal costs. Otherwise it's a decent platform. My suggestion for newcomers is to fulfill your KYC before you get prompted as I've seen many people complain about it, a bit of foresight is enough to save you some trouble. GL out there

3 years ago

Leo33
Leo33
4.5

I’ve sent the deposit without memo specified: team helped me to locate it and credited to the account in a few days. Never seen such a fast service o another exchanges.

4 years ago

Marcel123
Marcel123
1.0

I was happy with HitBTC for a long time, but what's been going on there for a short time is just a joke. A few cryptocurrencies have been blocked for almost 2 months, no transfers to other platforms or wallets are possible. This logically leads to a distortion of the price on the platform. While prices are booming on other platforms, they are stagnating at 50% of the market value on hitbtc. There are no proper statements or anything like that, the support is a disaster. In addition, those responsible are virtually unidentifiable. All information on addresses and names is lost somewhere. Conclusion: I got everything I could from the platform and can only advise everyone to choose a different platform. 10% of my investments are still "trapped" on hitbtc.

Translated from German. Show Original

Ich war lange Zeit zufriden mit HitBTC, doch was dort seit kurzer Zeit los istm ist einfach eine Frechheit. Seit fast 2 Monaten werden ein paar Cryptowährungen geblockt, es sind keine Transfers zu anderen Plattformen oder Wallets möglich. Das führt logischerweise zu einer Verzerrung des Preises auf der Plattform. Während auf anderen Plattformen die Preise haussieren, stagnieren sie auf hitbtc bei 50% des Marktwertes. Es gibt keine ordentlichen Statements oder ähnliches, der Support ist eine Katastrophe. Dazu kommt dass die Verantwortlichen quasi nicht identifizierbar sind. Alle Angaben zu Adressen und Namen verlaufen irgendwo im Sand. Fazit: Ich hab alles von der Plattform geholt was geht und kann nur jedem raten eine andere Plattform zu wählen. 10% meiner Investments sind immernoch auf hitbtc "gefangen".

Show English translation

2 years ago

Goodman
Goodman
4.0

Withdrawal is OK here. And I also like this great variety of cryptos which you can buy or trade. All in all I give HitBTC 4 stars out of 5.

4 years ago

Andrey
Andrey
Verified User
1.8

The service is scammer. I made sequentially sell-buy-sell-buy orders market orders (time frame about 2 mins) which has to be placed by market price ~43000 USDT/BTC but instead I got buy the next:
Time 2022-03-25 10:32:07 Market Sell > 39 709.23 USDT/BTC
Time 2022-03-25 10:44:39 Market Buy > 48 391.99 USDT/BTC
Time 2022-03-25 10:47:00 Market Sell > 39 587.83 USDT/BTC
Time 2022-03-25 10:49:39 Market Buy > 48 333.43 USDT/BTC

Those who understand that it is impossible because during couple of minutes the price can't such volatility about 9 tousand bucks

The second.
There was no any information about withdrawal fees on their website but at the end it turned out of 40 bucks for nothing.
After mailing with support I just got:
"I am sorry the BTC fee rate turned out to be not what you expected."

Wtf? Really, you are serious?

1 year ago

MrSardine
MrSardine
1.0

This exchange is scam. Some coins are not able to be withdrawn for over a months now and the price within the exchange is like 1/3 of the official one. SCAM!

2 years ago

Lipper
Lipper
4.0

I've been living on this platform for over three years. And during our productive cooperation may be a couple of times there was a small delay in payment and I received letters of apology. Guys go ahead and continue as well to work well. Good luck.

4 years ago

jackbo
jackbo
1.8

I used it for a month to exchange smaller altcoins. I saw the price for dogecoins beeing very low there and fall for it, sended more money to buy. Now I realize, DOGECOIN cant be withdrawn and there are stuck in hitbtc. Its probably some sort of SCAM, you find reports of users to this all over the net, its going on since months.

2 years ago

caloon
caloon
Verified Purchase Verified User
2.5

HitBTC has been on the market for many years, but I cannot recommend them as they have a somewhat bad image. Their support is also very unfriendly and unresponsive and their affiliates have been scammed for many months (not receiving any refferal statistics or payouts).

4 years ago

Taahier
Taahier
1.0

HitBTC is an big exchange with many trading pairs for your portfolio. The problem is they are not to be trusted. They will freez you account with no warning when you most need to buy a dip or sell on top. They also manipulate with pump and dump where the looser always are the costumers.

4 years ago

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