HitBTC

HitBTC is a cryptocurrency exchange, founded in 2013. It's main purpose is to exchange cryptocurrencies to other cryptocurrencies and it is focused to be used by experts. 

Customer Reviews

Andrey
Andrey
Verified User
1.8

The service is scammer. I made sequentially sell-buy-sell-buy orders market orders (time frame about 2 mins) which has to be placed by market price ~43000 USDT/BTC but instead I got buy the next:
Time 2022-03-25 10:32:07 Market Sell > 39 709.23 USDT/BTC
Time 2022-03-25 10:44:39 Market Buy > 48 391.99 USDT/BTC
Time 2022-03-25 10:47:00 Market Sell > 39 587.83 USDT/BTC
Time 2022-03-25 10:49:39 Market Buy > 48 333.43 USDT/BTC

Those who understand that it is impossible because during couple of minutes the price can't such volatility about 9 tousand bucks

The second.
There was no any information about withdrawal fees on their website but at the end it turned out of 40 bucks for nothing.
After mailing with support I just got:
"I am sorry the BTC fee rate turned out to be not what you expected."

Wtf? Really, you are serious?

1 year ago

jackbo
jackbo
1.8

I used it for a month to exchange smaller altcoins. I saw the price for dogecoins beeing very low there and fall for it, sended more money to buy. Now I realize, DOGECOIN cant be withdrawn and there are stuck in hitbtc. Its probably some sort of SCAM, you find reports of users to this all over the net, its going on since months.

2 years ago

MrSardine
MrSardine
1.0

This exchange is scam. Some coins are not able to be withdrawn for over a months now and the price within the exchange is like 1/3 of the official one. SCAM!

2 years ago

Marcel123
Marcel123
1.0

I was happy with HitBTC for a long time, but what's been going on there for a short time is just a joke. A few cryptocurrencies have been blocked for almost 2 months, no transfers to other platforms or wallets are possible. This logically leads to a distortion of the price on the platform. While prices are booming on other platforms, they are stagnating at 50% of the market value on hitbtc. There are no proper statements or anything like that, the support is a disaster. In addition, those responsible are virtually unidentifiable. All information on addresses and names is lost somewhere. Conclusion: I got everything I could from the platform and can only advise everyone to choose a different platform. 10% of my investments are still "trapped" on hitbtc.

Translated from German. Show Original

Ich war lange Zeit zufriden mit HitBTC, doch was dort seit kurzer Zeit los istm ist einfach eine Frechheit. Seit fast 2 Monaten werden ein paar Cryptowährungen geblockt, es sind keine Transfers zu anderen Plattformen oder Wallets möglich. Das führt logischerweise zu einer Verzerrung des Preises auf der Plattform. Während auf anderen Plattformen die Preise haussieren, stagnieren sie auf hitbtc bei 50% des Marktwertes. Es gibt keine ordentlichen Statements oder ähnliches, der Support ist eine Katastrophe. Dazu kommt dass die Verantwortlichen quasi nicht identifizierbar sind. Alle Angaben zu Adressen und Namen verlaufen irgendwo im Sand. Fazit: Ich hab alles von der Plattform geholt was geht und kann nur jedem raten eine andere Plattform zu wählen. 10% meiner Investments sind immernoch auf hitbtc "gefangen".

Show English translation

2 years ago

lattyined
lattyined
Verified User
4.0

Clunky at first, there's a premium on the withdrawal costs. Otherwise it's a decent platform. My suggestion for newcomers is to fulfill your KYC before you get prompted as I've seen many people complain about it, a bit of foresight is enough to save you some trouble. GL out there

3 years ago

cryboo
cryboo
4.0

I trade on hitbtc regularly and I think that I know this platform quite well. It's easy in use and has a large trading volume. All needed trading options are presented although it would be great if they added fiat-to-crypto pairs. Customer service is quite alright considering how many users this exchange has.

4 years ago

ronn2048
ronn2048
4.8

That's a user-friendly exchange with hundreds of trading pairs. It works quite stably. The support team could have been responding quicker. I think this platform is a legit one.

4 years ago

davcop
davcop
4.5

I actually started out in trading because of HitBTC. It was a long time ago since I've purchased some XRP for the first time and chose to store it in HitBTC account. Since those times I got great profits and now trade daily. I can't leave my full-time job, but as an additional gain, HitBTC is a good place to start with their friendly interface and a large list of coins listed. The only thing is some delays with KYC but I think it's due to the queue.

4 years ago

yummycrypto
yummycrypto
0.5

Was going to try this out because I really want one of the tokens they have, but the site was super clunky and the fees were ultimately way to high as I wasn't looking to spend that much money investing in the token, at least not yet. Why are the fees so high?

4 years ago

Leo33
Leo33
4.5

I’ve sent the deposit without memo specified: team helped me to locate it and credited to the account in a few days. Never seen such a fast service o another exchanges.

4 years ago

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