Kraken Kraken
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3.9 / 5

33 user ratings

Ease of Use

3.3

Value for Money

4.1

Verification

3.4

Support

3.9

Spot
Integrated Wallet
Proof Of Reserves
Instant Verification
Mobile App
Business Accounts
Affiliate Program
Two-factor Authentication
US Money Service Business; AU Digital Currency Exchange License, German Mica License
Based in United States

Kraken

Kraken.com is one of the world’s largest and longest-standing cryptocurrency broker trading platforms. Founded in 2011 and headquartered in the U.S., it provides users with access to a wide range of digital assets such as Bitcoin, Ethereum, and many altcoins.

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 minutes to learn more.

Customer Reviews

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mybetisETH
mybetisETH France
4.2

5/5 - support team
5/5 - limits seggregation
4/5 - new layout and design
4/5 - site maintenance
Bonus - API and it works!

It's a long fight but they have got great support army. Guess half of their objective is already accomplished!

7 years ago - Report

yummycrypto
yummycrypto United States
5.0

Never had a better support experience from any company in the financial space let alone crypto. While I am a new customer I was able to try out their email support and live chat both were quick, and provided just the answers I was looking for. I wish all exchanges had live support, it just works!

7 years ago - Report

Bitcoinearner72
Bitcoinearner72 Germany
5.0

I looked at the Kraken side some time ago and I have to say that you can find a big range of coins here, very friendly support everything top

7 years ago - Report

Flury
Flury Germany
5.0

For Germans the best option. Working with Fidor Bank will transfer Fiat Money in minutes. The surface of Kraken is getting used to and not in German. Nevertheless, the best option for me and my friends.

Translated from German. Show Original

Für Deutsche die beste Option. Durch das Zusammenarbeiten mit der Fidor Bank wird Fiat Money in Minuten transferiert. Die Oberfläche von Kraken ist allerdings gewöhnungsbedürftig und nicht auf deutsch. Für mich und meine Freunde trotzdem die beste Option.

Show English translation

7 years ago - Report

1korda
1korda
Verified Purchase
3.0

Despite their struggles in peak times and the confusing interface, Kraken still is my favorite bitcoin exchange offering the best liquidity in the BTC/EUR market. However, I completely understand that for newcomers there are way better portals.

8 years ago - Report

caloon
caloon
Verified Purchase Verified User
3.5

Kraken was the first exchange I signed up to, but I never actually got to buy anything because it's very badly designed.
It also has had some big performance issues within peak times, e.g. around the time of the Bitcoin all-time-high last December. The situation has improved now, but this might just be down to decreased trading volume...

8 years ago - Report

Monday
Monday
Verified Purchase Verified User
4.0

Kraken has had many technical issues and downtimes in the past. In the last months this has improved and trading was pretty stable. The UI looks outdated but it works. All trading features, including margin trading are available.

My experience with the Kraken support is pretty positive. I had an issue with a bank transfer (wrong reference) and the support was very helpful and solved the issue within 3 days.

8 years ago - Report

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