4.0 / 5
32 user ratings
Ease of Use
3.4
Value for Money
4.3
Verification
3.6
Support
4.0
Kraken
Kraken is a globally operating US-based crypto broker founded in 2011 and the world's largest bitcoin exchange in euro volume and liquidity.
-
Bitcoin BTC
-1.1 %$71,102.07
-
Ethereum ETH
-1.4 %$3,596.46
-
Tether USDT
0.1 %€0.94
-
Solana SOL
-1.2 %$188.64
-
Ripple XRP
-1.7 %$0.62
-
USDC USDC
0.0 %€0.94
-
Dogecoin DOGE
5.0 %$0.22
-
Cardano ADA
-1.9 %$0.65
-
Avalanche AVAX
-2.2 %$54.54
-
SHIBA INU SHIB
-1.8 %$0.000031
-
Polkadot DOT
-1.8 %$9.62
-
Chainlink LINK
-4.7 %$19.18
-
Wrapped Bitcoin WBTC
-
TRON TRX
-0.2 %$0.12
-
Bitcoin Cash BCH
2.6 %$592.76
-
Polygon MATIC
-3.2 %$1.01
-
Internet Computer ICP
-
NEAR Protocol NEAR
-4.4 %$7.12
-
Uniswap UNI
0.8 %$12.86
-
Aptos APT
-
Litecoin LTC
-2.2 %$97.39
-
Stacks STX
-
Cosmos ATOM
-3.1 %$12.34
-
Dai DAI
-
Filecoin FIL
1.6 %$9.65
-
Ethereum Classic ETC
-
Render Token RNDR
-
Immutable X IMX
-
Stellar Lumens XLM
2.1 %$0.14
-
The Graph GRT
-
Optimism OP
-
Injective Protocol INJ
-
Pepe PEPE
-
Maker MKR
5.8 %$3,590.36
-
dogwifcoin WIF
-
THORChain RUNE
-
Fantom FTM
-
Lido DAO LDO
-
Fetch.AI FET
-
Monero XMR
-1.9 %$137.76
-
Sui SUI
-
Celestia TIA
-
Algorand ALGO
-
Arbitrum ARB
-
Gala GALA
-
Aave AAVE
-0.8 %$128.77
-
Jupiter Exchange Token JUP
-
Bonk BONK
-
Quant QNT
-
Starknet STRK
-
Elrond EGLD
-
Sei SEI
-
Axie Infinity AXS
-
Synthetix Network Token SNX
-
The Sandbox SAND
-
DYDX Chain DYDX
-
BitTorrent BTT
-
Flow FLOW
-
Pyth Network PYTH
-
Mina Protocol MINA
-
Tezos XTZ
0.1 %$1.44
-
Decentraland MANA
-
Chiliz CHZ
-
Qtum QTUM
0.0 %$4.84
-
Flare Network FLR
-
Akash Network AKT
-
Terra LUNA
0.0 %$0.0002
-
ApeCoin APE
-
Basic Attention Token BAT
0.0 %$0.34
-
Marinade Staked Sol MSOL
-
Zcash ZEC
0.0 %$31.05
-
Dash DASH
0.0 %$39.09
-
EOS EOS
0.0 %$1.12
Kraken Review 2021
What is Kraken? Kraken is a cryptocurrency exchange platform that offers a wide range of investment options to both individuals and institutions in over 200 countries across the world. Kraken also supports almost 100 different cryptocurrencies including the most popular ones like Bitcoin, Ethereum, or Cardano, among others. History of...
Customer Reviews
AlexandarS
5.0
Never had a better support experience from any company in the financial space let alone crypto. While I am a new customer I was able to try out their email support and live chat both were quick, and provided just the answers I was looking for. I wish all exchanges had live support, it just works!
1 year ago
normalwert
Verified User4.5
No deposit fee or limit, very good support that helps you quickly. I once paid the wrong money, so not on me, I got it back quickly. I lost 2FA. Account was free again after a day
Translated from German. Show Original
Keine Einzahlungsgebühr oder limit, sehr guter Support der ein schnell hilft. Hab mal Geld falsch eingezahlt, also nicht auf mich, bekam ich schnell wieder. 2FA hab ich verloren . Konto war nach nem Tag wieder frei
2 years ago
kieselbert
Verified Purchase1.8
Did everything work at first until a deposit from Cryptos (Aragon) was not credited. All help pages searched through again, everything was done correctly, so written to support. This then held me out for 1.5 months. One is overloaded. Then the answer:
Aragon had a log update. However, kraken did not notice the update and therefore did not write anything about it in their notes on deposits. The process of "finding these cryptos would allegedly be too time-consuming", "they are very sorry", but the money is gone. Kraken has the coins worth 500 € in her wallet and is now keeping the story to an end. I thought a stock market shouldn't make it that easy and that's a NoGo.
Translated from German. Show Original
Hat auch zunächst alles funktioniert, bis dann eine Einzahlung von Cryptos (Aragon) nicht gutgeschrieben wurde. Nochmal alle Hilfeseiten durchgeforstet, alles richtig gemacht, also an den Support geschrieben. Dieser hat mich dann erstmal 1,5 Monate hingehalten. Man sei überlastet. Dann die Antwort:
Aragon hatte ein Protokollupdate. Das mit dem Update hat kraken aber nicht mitbekommen und deshalb auch bei ihren Hinweisen für Einzahlungen nichts dazu geschrieben. Der Vorgang "diese Cryptos nun zu finden wäre angeblich zu aufwendig", "es tut ihnen sehr leid", aber das Geld ist weg. Kraken hat die Coins im Wert von 500€ in ihrer Wallet und behält die nun einfach, Geschichte zu Ende. Ich denkte so einfach darf es sich eine Börse nicht machen und das ist ein NoGo.
2 years ago
Monday
Verified Purchase Verified User4.0
Kraken has had many technical issues and downtimes in the past. In the last months this has improved and trading was pretty stable. The UI looks outdated but it works. All trading features, including margin trading are available.
My experience with the Kraken support is pretty positive. I had an issue with a bank transfer (wrong reference) and the support was very helpful and solved the issue within 3 days.
5 years ago
Bitbitboom
5.0
I need to write about my support experience with Kraken, it is the best service in the industry so far! I mean who wants to wait for an answer when you have a large leveraged position on the line! I was able to connect with a knowledgeable agent immediately, and they were able to walk me through the issue right then, without delay! Kraken is the 5th exchange have tried, although they have recently updated their KYC requirements, I still feel safer on this exchange than on any other. Keep up the good work
4 years ago
caloon
Verified Purchase Verified User4.8
Kraken is one of the longest-standing crypto exchanges and since it's recent overhaul also fairly easy-to-use. Verification it a breeze and currently takes less than an hour (even with manual review).
4 years ago
bellemi
Verified User3.5
Interesting platform, verification isn't fast but liquidity and support makes up for it.
3 years ago
lattyined
Verified User3.5
One of the best out there, a few short comings I've had makes me mark a not so perfect score, but hey, back in the day this I used to convert larger amounts of btc. Recommended.
3 years ago
kresman
2.0
Takes too long and my first born to set up and get cash too. Too complicated.
3 years ago
Kingjohn
3.2
Buying was often possible at the best price.
Translated from German. Show Original
Kauf war oftmals zum günstigsten Preis möglich.
4 years ago
Explore Alternatives
Kraken Pro is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 73 cryptocurrencies.
Rating:
0.0Reviews:
0Bybit is a cryptocurrency broker based in United Arab Emirates that launched its service in and offers individuals to buy and sell more than 48 cryptocurrencies.
Rating:
0.0Reviews:
0eToro is a cryptocurrency broker based in Gibraltar that launched its service in and offers individuals to buy and sell more than 65 cryptocurrencies.
Rating:
3.2Reviews:
5Bit2Me is a cryptocurrency broker based in Spain that launched its service in and offers individuals to buy and sell more than 84 cryptocurrencies.
Rating:
4.5Reviews:
81bitFlyer is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 4 cryptocurrencies.
Rating:
0.0Reviews:
0Uphold is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 52 cryptocurrencies.
Rating:
3.4Reviews:
2Bitvavo is a cryptocurrency broker based in Netherlands that launched its service in and offers individuals to buy and sell more than 85 cryptocurrencies.
Rating:
0.0Reviews:
0Binance is a cryptocurrency broker based in China that launched its service in and offers individuals to buy and sell more than 88 cryptocurrencies.
Rating:
3.4Reviews:
10Bitfinex is a cryptocurrency broker based in Hong Kong SAR China that launched its service in and offers individuals to buy and sell more than 28 cryptocurrencies.
Rating:
3.7Reviews:
17Bitstamp is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 42 cryptocurrencies.
Rating:
3.6Reviews:
5Switchere is a cryptocurrency broker based in Lithuania that launched its service in and offers individuals to buy and sell more than 10 cryptocurrencies.
Rating:
3.6Reviews:
5Bitpanda is a cryptocurrency broker based in Austria that launched its service in and offers individuals to buy and sell more than 89 cryptocurrencies.
Rating:
2.9Reviews:
18BC Bitcoin is a cryptocurrency broker based in Lithuania that launched its service in and offers individuals to buy and sell more than 24 cryptocurrencies.
Rating:
4.8Reviews:
1Get Started
Getting started with crypto can be hard. Our detailed price comparisons and cryptocurrency guides have you covered.