Kraken

Kraken, founded in 2011 and based in the U.S., is a global cryptocurrency broker. It is the world's largest bitcoin exchange in terms of euro volume and liquidity.

Customer Reviews

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mybetisETH
mybetisETH
4.2

5/5 - support team
5/5 - limits seggregation
4/5 - new layout and design
4/5 - site maintenance
Bonus - API and it works!

It's a long fight but they have got great support army. Guess half of their objective is already accomplished!

5 years ago - Report

yummycrypto
yummycrypto
5.0

Never had a better support experience from any company in the financial space let alone crypto. While I am a new customer I was able to try out their email support and live chat both were quick, and provided just the answers I was looking for. I wish all exchanges had live support, it just works!

5 years ago - Report

Bitcoinearner72
Bitcoinearner72
5.0

I looked at the Kraken side some time ago and I have to say that you can find a big range of coins here, very friendly support everything top

5 years ago - Report

Flury
Flury
5.0

For Germans the best option. Working with Fidor Bank will transfer Fiat Money in minutes. The surface of Kraken is getting used to and not in German. Nevertheless, the best option for me and my friends.

Translated from German. Show Original

Für Deutsche die beste Option. Durch das Zusammenarbeiten mit der Fidor Bank wird Fiat Money in Minuten transferiert. Die Oberfläche von Kraken ist allerdings gewöhnungsbedürftig und nicht auf deutsch. Für mich und meine Freunde trotzdem die beste Option.

Show English translation

6 years ago - Report

1korda
1korda
Verified Purchase
3.0

Despite their struggles in peak times and the confusing interface, Kraken still is my favorite bitcoin exchange offering the best liquidity in the BTC/EUR market. However, I completely understand that for newcomers there are way better portals.

6 years ago - Report

caloon
caloon
Verified Purchase Verified User
3.5

Kraken was the first exchange I signed up to, but I never actually got to buy anything because it's very badly designed.
It also has had some big performance issues within peak times, e.g. around the time of the Bitcoin all-time-high last December. The situation has improved now, but this might just be down to decreased trading volume...

6 years ago - Report

Monday
Monday
Verified Purchase Verified User
4.0

Kraken has had many technical issues and downtimes in the past. In the last months this has improved and trading was pretty stable. The UI looks outdated but it works. All trading features, including margin trading are available.

My experience with the Kraken support is pretty positive. I had an issue with a bank transfer (wrong reference) and the support was very helpful and solved the issue within 3 days.

6 years ago - Report

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