Go to Site

3.9 / 5

33 user ratings

Ease of Use

3.3

Value for Money

4.1

Verification

3.4

Support

3.9

Integrated Wallet
Staking
Proof Of Reserves
Instant Verification
Mobile App
Business Accounts
Affiliate Program
Two-factor Authentication
US Money Service Business; AU Digital Currency Exchange License, German Mica License
Based in United States

Kraken

Kraken.com is one of the world’s largest and longest-standing cryptocurrency broker trading platforms. Founded in 2011 and headquartered in the U.S., it provides users with access to a wide range of digital assets such as Bitcoin, Ethereum, and many altcoins.

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 minutes to learn more.

Customer Reviews

Sort by

Write a Review

Please adhere to our Community Policy for writing reviews.

mybetisETH
mybetisETH
4.2

5/5 - support team
5/5 - limits seggregation
4/5 - new layout and design
4/5 - site maintenance
Bonus - API and it works!

It's a long fight but they have got great support army. Guess half of their objective is already accomplished!

6 years ago - Report

yummycrypto
yummycrypto
5.0

Never had a better support experience from any company in the financial space let alone crypto. While I am a new customer I was able to try out their email support and live chat both were quick, and provided just the answers I was looking for. I wish all exchanges had live support, it just works!

6 years ago - Report

Bitcoinearner72
Bitcoinearner72
5.0

I looked at the Kraken side some time ago and I have to say that you can find a big range of coins here, very friendly support everything top

6 years ago - Report

Flury
Flury
5.0

For Germans the best option. Working with Fidor Bank will transfer Fiat Money in minutes. The surface of Kraken is getting used to and not in German. Nevertheless, the best option for me and my friends.

Translated from German. Show Original

Für Deutsche die beste Option. Durch das Zusammenarbeiten mit der Fidor Bank wird Fiat Money in Minuten transferiert. Die Oberfläche von Kraken ist allerdings gewöhnungsbedürftig und nicht auf deutsch. Für mich und meine Freunde trotzdem die beste Option.

Show English translation

7 years ago - Report

1korda
1korda
Verified Purchase
3.0

Despite their struggles in peak times and the confusing interface, Kraken still is my favorite bitcoin exchange offering the best liquidity in the BTC/EUR market. However, I completely understand that for newcomers there are way better portals.

7 years ago - Report

caloon
caloon
Verified Purchase Verified User
3.5

Kraken was the first exchange I signed up to, but I never actually got to buy anything because it's very badly designed.
It also has had some big performance issues within peak times, e.g. around the time of the Bitcoin all-time-high last December. The situation has improved now, but this might just be down to decreased trading volume...

7 years ago - Report

Monday
Monday
Verified Purchase Verified User
4.0

Kraken has had many technical issues and downtimes in the past. In the last months this has improved and trading was pretty stable. The UI looks outdated but it works. All trading features, including margin trading are available.

My experience with the Kraken support is pretty positive. I had an issue with a bank transfer (wrong reference) and the support was very helpful and solved the issue within 3 days.

7 years ago - Report

Explore Alternatives

View All

bitFlyer is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 4 cryptocurrencies.

Binance is a cryptocurrency broker based in China that launched its service in and offers individuals to buy and sell more than 71 cryptocurrencies.

Rating:

3.4

Reviews:

13

Bitfinex is a cryptocurrency broker based in Hong Kong SAR China that launched its service in and offers individuals to buy and sell more than 29 cryptocurrencies.

Rating:

3.7

Reviews:

17

Kriptomat is a cryptocurrency broker based in Estonia that launched its service in and offers individuals to buy and sell more than 13 cryptocurrencies.

Rating:

3.9

Reviews:

20

Bitget is a cryptocurrency broker based in Seychelles that launched its service in and offers individuals to buy and sell more than 73 cryptocurrencies.

Kraken Pro is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 75 cryptocurrencies.

Rating:

1.2

Reviews:

2

CEX.IO is a cryptocurrency broker based in United Kingdom that launched its service in and offers individuals to buy and sell more than 111 cryptocurrencies.

Rating:

2.9

Reviews:

7

Bit2Me is a cryptocurrency broker based in Spain that launched its service in and offers individuals to buy and sell more than 71 cryptocurrencies.

Rating:

4.4

Reviews:

83

Uphold is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 34 cryptocurrencies.

Rating:

3.9

Reviews:

3

Crypto.com is a cryptocurrency broker based in Singapore that launched its service in and offers individuals to buy and sell more than 32 cryptocurrencies.

Rating:

2.9

Reviews:

7

Bitpanda is a cryptocurrency broker based in Austria that launched its service in and offers individuals to buy and sell more than 70 cryptocurrencies.

Rating:

2.9

Reviews:

22

Bitvavo is a cryptocurrency broker based in Netherlands that launched its service in and offers individuals to buy and sell more than 60 cryptocurrencies.

Rating:

3.5

Reviews:

1

Bybit is a cryptocurrency broker based in United Arab Emirates that launched its service in and offers individuals to buy and sell more than 46 cryptocurrencies.

Rating:

3.2

Reviews:

1

Kraken is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 75 cryptocurrencies.

Rating:

3.9

Reviews:

33

Bitstamp is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 37 cryptocurrencies.

Rating:

3.6

Reviews:

5

Coinbase is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 65 cryptocurrencies.

Rating:

3.5

Reviews:

20

eToro is a cryptocurrency broker based in Israel that launched its service in and offers individuals to buy and sell more than 63 cryptocurrencies.

Rating:

3.2

Reviews:

5

Save Money on Your Next Crypto Purchase

Best Places to Buy Bitcoin by Country

Get the Best Rate by Payment Method

Crypto Exchange Comparisons