1.0 / 5
1 user ratings
Ease of Use
1.0
Value for Money
1.0
Verification
1.0
Support
1.0
ChangeHero
ChangeHero is an instant cryptocurrency exchange that offers quick swaps of Bitcoin and over 250 other cryptocurrencies. It boasts no registration requirements, 24/7 support, and non-custodial services. With no exchange limits and competitive rates, ChangeHero promises 5-minute transactions and real-time rate updates from integrated crypto exchanges.
Customer Reviews
changeheroexposer
1.0
My Nightmare with ChangeHero
In March 2024, I sent $10,000 in crypto to ChangeHero. Instead of a simple transaction, they froze my funds for “KYC/AML checks.”
What followed was endless requests. I sent bank statements, proof of income, and ID videos. Then they demanded notarized translations, an origin-of-funds report, and even proof of attending crypto conferences. I ended up submitting documents five times.
Digging deeper, I found a red flag: they’re supposedly registered in Hong Kong (Herofintechs Ltd.), but also in Costa Rica (Herofintechs LIMITADA).
The Toll
My $10,000 is still frozen.
I’ve spent over $1,000 on notarizations.
I wasted 100+ hours.
Their support only says, “Your case is under review.” They stall, hide, and demand impossible proofs.
I’ve reported them. If you value your time, money, and sanity, avoid ChangeHero.
8 months ago - Report
Explore Alternatives
bitFlyer is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 4 cryptocurrencies.
Kraken is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 77 cryptocurrencies.
Rating:
Reviews:
31CEX.IO is a cryptocurrency broker based in United Kingdom that launched its service in and offers individuals to buy and sell more than 109 cryptocurrencies.
Rating:
Reviews:
7Bit2Me is a cryptocurrency broker based in Spain that launched its service in and offers individuals to buy and sell more than 81 cryptocurrencies.
Rating:
Reviews:
83Bitget is a cryptocurrency broker based in Seychelles that launched its service in and offers individuals to buy and sell more than 85 cryptocurrencies.
Bitvavo is a cryptocurrency broker based in Netherlands that launched its service in and offers individuals to buy and sell more than 77 cryptocurrencies.
Rating:
Reviews:
1Bybit is a cryptocurrency broker based in United Arab Emirates that launched its service in and offers individuals to buy and sell more than 46 cryptocurrencies.
Rating:
Reviews:
1Uphold is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 34 cryptocurrencies.
Rating:
Reviews:
3eToro is a cryptocurrency broker based in Israel that launched its service in and offers individuals to buy and sell more than 67 cryptocurrencies.
Rating:
Reviews:
5Kriptomat is a cryptocurrency broker based in Estonia that launched its service in and offers individuals to buy and sell more than 13 cryptocurrencies.
Rating:
Reviews:
18Binance is a cryptocurrency broker based in China that launched its service in and offers individuals to buy and sell more than 79 cryptocurrencies.
Rating:
Reviews:
12Bitstamp is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 44 cryptocurrencies.
Rating:
Reviews:
5Coinbase is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 67 cryptocurrencies.
Rating:
Reviews:
20Bitfinex is a cryptocurrency broker based in Hong Kong SAR China that launched its service in and offers individuals to buy and sell more than 31 cryptocurrencies.
Rating:
Reviews:
17Bitpanda is a cryptocurrency broker based in Austria that launched its service in and offers individuals to buy and sell more than 80 cryptocurrencies.
Rating:
Reviews:
20