1.0 / 5
1 user ratings
Ease of Use
1.0
Value for Money
1.0
Verification
1.0
Support
1.0
ChangeHero
ChangeHero is an instant cryptocurrency exchange that offers quick swaps of Bitcoin and over 250 other cryptocurrencies. It boasts no registration requirements, 24/7 support, and non-custodial services. With no exchange limits and competitive rates, ChangeHero promises 5-minute transactions and real-time rate updates from integrated crypto exchanges.
Customer Reviews
changeheroexposer
Verified Purchase Verified User1.0
My Nightmare with ChangeHero
In March 2024, I sent $10,000 in crypto to ChangeHero. Instead of a simple transaction, they froze my funds for “KYC/AML checks.”
What followed was endless requests. I sent bank statements, proof of income, and ID videos. Then they demanded notarized translations, an origin-of-funds report, and even proof of attending crypto conferences. I ended up submitting documents five times.
Digging deeper, I found a red flag: they’re supposedly registered in Hong Kong (Herofintechs Ltd.), but also in Costa Rica (Herofintechs LIMITADA).
The Toll
My $10,000 is still frozen.
I’ve spent over $1,000 on notarizations.
I wasted 100+ hours.
Their support only says, “Your case is under review.” They stall, hide, and demand impossible proofs.
I’ve reported them. If you value your time, money, and sanity, avoid ChangeHero.
2 weeks ago - Report
Explore Alternatives
CEX.IO is a cryptocurrency broker based in United Kingdom that launched its service in and offers individuals to buy and sell more than 108 cryptocurrencies.
Bitfinex is a cryptocurrency broker based in Hong Kong SAR China that launched its service in and offers individuals to buy and sell more than 32 cryptocurrencies.
Bitpanda is a cryptocurrency broker based in Austria that launched its service in and offers individuals to buy and sell more than 82 cryptocurrencies.
Rating:
4.8Reviews:
1Uphold is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 46 cryptocurrencies.
Rating:
5.0Reviews:
1Coinbase is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 67 cryptocurrencies.
Kraken is a cryptocurrency broker based in United States that launched its service in and offers individuals to buy and sell more than 74 cryptocurrencies.
eToro is a cryptocurrency broker based in Israel that launched its service in and offers individuals to buy and sell more than 63 cryptocurrencies.
Bybit is a cryptocurrency broker based in United Arab Emirates that launched its service in and offers individuals to buy and sell more than 49 cryptocurrencies.
Rating:
3.2Reviews:
1Switchere is a cryptocurrency broker based in Lithuania that launched its service in and offers individuals to buy and sell more than 10 cryptocurrencies.
Rating:
1.1Reviews:
2Bitstamp is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 41 cryptocurrencies.
Bit2Me is a cryptocurrency broker based in Spain that launched its service in and offers individuals to buy and sell more than 75 cryptocurrencies.
Rating:
1.2Reviews:
1bitFlyer is a cryptocurrency broker based in Luxembourg that launched its service in and offers individuals to buy and sell more than 4 cryptocurrencies.
Binance is a cryptocurrency broker based in China that launched its service in and offers individuals to buy and sell more than 79 cryptocurrencies.
BC Bitcoin is a cryptocurrency broker based in Lithuania that launched its service in and offers individuals to buy and sell more than 24 cryptocurrencies.
Kriptomat is a cryptocurrency broker based in Estonia that launched its service in and offers individuals to buy and sell more than 13 cryptocurrencies.
Bitvavo is a cryptocurrency broker based in Netherlands that launched its service in and offers individuals to buy and sell more than 81 cryptocurrencies.
Get Started
Getting started with crypto can be hard. Our detailed price comparisons and cryptocurrency guides have you covered.