ChangeHero

ChangeHero is an instant cryptocurrency exchange that offers quick swaps of Bitcoin and over 250 other cryptocurrencies. It boasts no registration requirements, 24/7 support, and non-custodial services. With no exchange limits and competitive rates, ChangeHero promises 5-minute transactions and real-time rate updates from integrated crypto exchanges.

Customer Reviews

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changeheroexposer
changeheroexposer
Verified Purchase Verified User
1.0

My Nightmare with ChangeHero

In March 2024, I sent $10,000 in crypto to ChangeHero. Instead of a simple transaction, they froze my funds for “KYC/AML checks.”

What followed was endless requests. I sent bank statements, proof of income, and ID videos. Then they demanded notarized translations, an origin-of-funds report, and even proof of attending crypto conferences. I ended up submitting documents five times.

Digging deeper, I found a red flag: they’re supposedly registered in Hong Kong (Herofintechs Ltd.), but also in Costa Rica (Herofintechs LIMITADA).

The Toll

My $10,000 is still frozen.
I’ve spent over $1,000 on notarizations.
I wasted 100+ hours.
Their support only says, “Your case is under review.” They stall, hide, and demand impossible proofs.

I’ve reported them. If you value your time, money, and sanity, avoid ChangeHero.

3 weeks ago - Report

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