2.2 / 5
23 user ratings
Business Accounts
Exchange & Wallet License in Estonia
Based in Estonia
Mercuryo
Mercuryo is a B2B crypto on/offramp gateway that allows your customers to seamlessly buy and sell crypto while supporting dozens of local payment methods and currencies.
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Bitcoin BTC
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Ethereum ETH
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Tether USDT
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Binance Coin BNB
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USDC USDC
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Ripple XRP
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TRON TRX
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Dogecoin DOGE
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Cardano ADA
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Stellar Lumens XLM
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Chainlink LINK
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Toncoin TON
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OKB OKB
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Bitcoin Cash BCH
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Sui SUI
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Polkadot DOT
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SHIBA INU SHIB
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Avalanche AVAX
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NEAR Protocol NEAR
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USD1 USD1
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Uniswap UNI
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Pepe PEPE
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Kaspa KAS
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Algorand ALGO
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Cosmos ATOM
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Polygon Ecosystem Token POL
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Jupiter Exchange Token JUP
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Injective Protocol INJ
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Arbitrum ARB
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PancakeSwap CAKE
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OFFICIAL TRUMP TRUMP
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Curve DAO Token CRV
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PayPal USD PYUSD
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Tezos XTZ
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Monad MON
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Celestia TIA
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Ripple USD RLUSD
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Basic Attention Token BAT
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Decentraland MANA
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The Sandbox SAND
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WEMIX Token WEMIX
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1INCH 1INCH
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MetaMask USD MUSD
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Sonic S
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Solana SOL
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NEXPACE NXPC
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Notcoin NOT
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Litecoin LTC
Customer Reviews
buvvaxfem
Verified Purchase
Verified User
1.0
Not sure what all the 5 star reviews are about - they are pretty fake by the looks of it.
It’s the first time I’ve signed up to a Bitcoin wallet/app and after they asked me to confirm my bank card (by asking me to send them pictures of both sides of my card), they told me my account is permanently closed without a reason.
I asked several times for the reason but they didn’t even bother getting back to me. When I asked them to delete all my personal data, they refused.
No doubt some uneducated Estonian idiot will reply to this review, telling me they’re sorry for the experience and they will look into it further. No thanks - I’ll stick to Coinbase.
5 years ago - Report
Tigran
Verified Purchase
Verified User
1.0
This is a SCAM. I made BCH selling operation on changelly.com 3 days ago. Till now I didn't receive refunding because of any issue as Mercuryo.io support were saying two days. Today they said that no any transaction - standard schema for scammers. Then I send them screenshots, and I recorded all operation process, and after 5 minutes my transaction history has been restored. But this is not save mercuryo.io. Go away from all exchanges, using mercuryi.io services. Mercuryo.io is a SCAM!!!! FRAUD!!!
4 years ago - Report
POKEMON590
Verified User
1.0
+ 10% fees. For 400€ I paid 43.62€
I contacted customer service. They can't explain to me why. But I think I have my own idea.
To flee !
Translated from French. Show Original
+ de 10% de frais. Pour 400€ j'ai payé 43.62€
J'ai contacté le service client. Ils sont incapable de m'expliquer pourquoi. Mais je pense avoir ma petite idée.
A fuir !
1 year ago - Report
Kaytanius
Verified Purchase
Verified User
1.0
While I was buying crypto with their service and with my card, they asked for verification inviting me to upload my documents, after doing this after many days they told me that I can no longer use their service. Not reliable, not recommended!
Translated from Italian. Show Original
Mentre compravo crypto con il loro servizio e con la mia carta, chiedono verifica invitandomi a caricare i miei documenti, fatto questo dopo molti giorni mi dicono che non posso più usare il loro servizio. Non affidabile, sconsigliato!
2 years ago - Report
Dummich
Verified Purchase
Verified User
1.0
I bought eth for the optimist network and they entered it into the main ethereum. I contact support and they say that I chose the main network when it's a lie and since it doesn't tell you which network you bought it in, I can't prove it to you, so if you use this service, get out photo before paying so you don't get scammed
Translated from Spanish. Show Original
Compre eth para la red de optimist y me lo ingresaron en ethereum principal me comunico con el soporte y dicen que elegi la red principal cuando es mentira y como no te pone en que red lo compraste no puedo demostrarlo a si que si usan este servicio saquen foto antes de pagar para que no os estafen
2 years ago - Report
dpastrana
Verified Purchase
Verified User
1.0
FRAUDULENT WEBSITE. STAY AWAY. This site blocks your account without any support. I was scammed by a fake phishing website. Instead of offering assistance, the website administrators basically block your account without providing any more details. Be AWARE of this terrible experience!!
2 years ago - Report
RaVeR
Verified User
1.5
Unfortunately, I can only agree with that. I made a transaction with a debit card and was immediately blocked afterwards.
When the legitimation was through, they suddenly said, without giving any reason, that I couldn't be identified.
"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"
The first transaction that worked was extremely expensive!
I was really surprised.
Support is average. I always get an answer, but the quality is of no use.
No idea what that is. In any case, do not take pictures of your cards. Buy your cryptos through other exchanges and ship them from there.
It's more complex, but significantly cheaper 👍🏽
Translated from German. Show Original
Dem kann ich mich leider nur anschließen. Habe eine Transaktion durchgeführt mit einer DebitKarte und war im Anschluss sofort gesperrt.
Als die Legitimation durch war, hat es plötzlich ohne Angaben von Gründen geheißen, man könne mich nicht identifizieren.
"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"
Die erste Transaktion die funktionierte, war extrem Teuer!
Habe mich echt gewundert.
Support ist durchschnittlich. Bekomme zwar immer eine Antwort, die jedoch Qualität nichts taugt.
Keine Ahnung was das soll. Macht auf jeden Fall keine Bilder von euren Karten. Kauft eure Kryptos über andere Börsen und versendet sie von dort.
Ist zwar aufwendiger, aber deutlich günstiger 👍🏽
3 years ago - Report
DoubleU
Verified Purchase
Verified User
1.0
Horrible company. Fake reviews on here do not trust them! Support doesnt care about their customers, they will cheat you and overcharge in fees. This company is ran by scammers and does not deserve your money. I was shown id get 0.2171 btc. When i made payment i received 0.213 btc. Then they have the audacity to say btc fluctuates. If u cannot honor your word then youre violating the law! Stay away at all cost! This company is trash. Stick to moonpay they are way better
3 years ago - Report
zharex
2.5
Scam site. They will take your money then hold the cryptocurrency under "Pending" and they will give you some bullshit reason of technical problems or something along those lines. Never purchasing anything from here again.
1 year ago - Report
Alessandro89
Verified User
1.0
I was scammed, they entered my phone remotely and with Apple Pay they transferred the money to a Mercuryo account registered to me that I never opened, and from that account then transferred to an external eth wallet, money disappeared and the site is not held responsible? They create an account in my name and also allow me to top it up via my Apple Pay and then send it to external wallets? That is, it allowed criminals to steal money and is not responsible, he says. Tomorrow I will file a complaint with the Postal Police, I have already contacted my bank to block the card and formatted the phone to avoid further intrusions. Someone must answer for this. Be careful
Translated from Italian. Show Original
Ho subito una truffa, sono entrati nel telefono da remoto e con Apple Pay hanno trasferito i soldi su un conto Mercuryo intestato a me che però io non l’ho mai aperto, e da quel conto poi trasferito ad un wallet eth esterno, soldi spariti e il sito non si ritiene responsabile? Creano un account a nome mio e permettono pure di ricaricarlo tramite il mio Apple Pay per poi mandarlo a wallet esterni? Cioè ha permesso a dei criminali di rubare soldi e non è responsabile dice. Domani farò una denuncia alla Polizia postale, già ho contattato la mia banca per bloccare la carta e formattato il telefono per evitare altre intrusioni. Qualcuno ne deve rispondere. State attenti
1 year ago - Report
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