Mercuryo

I was scammed, they entered my phone remotely and with Apple Pay they transferred the money to a Mercuryo account registered to me that I never opened, and from that account then transferred to an external eth wallet, money disappeared and the site is not held responsible? They create an account in my name and also allow me to top it up via my Apple Pay and then send it to external wallets? That is, it allowed criminals to steal money and is not responsible, he says. Tomorrow I will file a complaint with the Postal Police, I have already contacted my bank to block the card and formatted the phone to avoid further intrusions. Someone must answer for this. Be careful

Translated from Italian. Show Original

Ho subito una truffa, sono entrati nel telefono da remoto e con Apple Pay hanno trasferito i soldi su un conto Mercuryo intestato a me che però io non l’ho mai aperto, e da quel conto poi trasferito ad un wallet eth esterno, soldi spariti e il sito non si ritiene responsabile? Creano un account a nome mio e permettono pure di ricaricarlo tramite il mio Apple Pay per poi mandarlo a wallet esterni? Cioè ha permesso a dei criminali di rubare soldi e non è responsabile dice. Domani farò una denuncia alla Polizia postale, già ho contattato la mia banca per bloccare la carta e formattato il telefono per evitare altre intrusioni. Qualcuno ne deve rispondere. State attenti

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+ 10% fees. For 400€ I paid 43.62€
I contacted customer service. They can't explain to me why. But I think I have my own idea.

To flee !

Translated from French. Show Original

+ de 10% de frais. Pour 400€ j'ai payé 43.62€
J'ai contacté le service client. Ils sont incapable de m'expliquer pourquoi. Mais je pense avoir ma petite idée.

A fuir !

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While I was buying crypto with their service and with my card, they asked for verification inviting me to upload my documents, after doing this after many days they told me that I can no longer use their service. Not reliable, not recommended!

Translated from Italian. Show Original

Mentre compravo crypto con il loro servizio e con la mia carta, chiedono verifica invitandomi a caricare i miei documenti, fatto questo dopo molti giorni mi dicono che non posso più usare il loro servizio. Non affidabile, sconsigliato!

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I bought eth for the optimist network and they entered it into the main ethereum. I contact support and they say that I chose the main network when it's a lie and since it doesn't tell you which network you bought it in, I can't prove it to you, so if you use this service, get out photo before paying so you don't get scammed

Translated from Spanish. Show Original

Compre eth para la red de optimist y me lo ingresaron en ethereum principal me comunico con el soporte y dicen que elegi la red principal cuando es mentira y como no te pone en que red lo compraste no puedo demostrarlo a si que si usan este servicio saquen foto antes de pagar para que no os estafen

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Unfortunately, I can only agree with that. I made a transaction with a debit card and was immediately blocked afterwards.

When the legitimation was through, they suddenly said, without giving any reason, that I couldn't be identified.

"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"

The first transaction that worked was extremely expensive!
I was really surprised.

Support is average. I always get an answer, but the quality is of no use.

No idea what that is. In any case, do not take pictures of your cards. Buy your cryptos through other exchanges and ship them from there.

It's more complex, but significantly cheaper 👍🏽

Translated from German. Show Original

Dem kann ich mich leider nur anschließen. Habe eine Transaktion durchgeführt mit einer DebitKarte und war im Anschluss sofort gesperrt.

Als die Legitimation durch war, hat es plötzlich ohne Angaben von Gründen geheißen, man könne mich nicht identifizieren.

"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"

Die erste Transaktion die funktionierte, war extrem Teuer!
Habe mich echt gewundert.

Support ist durchschnittlich. Bekomme zwar immer eine Antwort, die jedoch Qualität nichts taugt.

Keine Ahnung was das soll. Macht auf jeden Fall keine Bilder von euren Karten. Kauft eure Kryptos über andere Börsen und versendet sie von dort.

Ist zwar aufwendiger, aber deutlich günstiger 👍🏽

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