Mercuryo

I bought eth for the optimist network and they entered it into the main ethereum. I contact support and they say that I chose the main network when it's a lie and since it doesn't tell you which network you bought it in, I can't prove it to you, so if you use this service, get out photo before paying so you don't get scammed

Translated from Spanish. Show Original

Compre eth para la red de optimist y me lo ingresaron en ethereum principal me comunico con el soporte y dicen que elegi la red principal cuando es mentira y como no te pone en que red lo compraste no puedo demostrarlo a si que si usan este servicio saquen foto antes de pagar para que no os estafen

Show English translation

Unfortunately, I can only agree with that. I made a transaction with a debit card and was immediately blocked afterwards.

When the legitimation was through, they suddenly said, without giving any reason, that I couldn't be identified.

"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"

The first transaction that worked was extremely expensive!
I was really surprised.

Support is average. I always get an answer, but the quality is of no use.

No idea what that is. In any case, do not take pictures of your cards. Buy your cryptos through other exchanges and ship them from there.

It's more complex, but significantly cheaper 👍🏽

Translated from German. Show Original

Dem kann ich mich leider nur anschließen. Habe eine Transaktion durchgeführt mit einer DebitKarte und war im Anschluss sofort gesperrt.

Als die Legitimation durch war, hat es plötzlich ohne Angaben von Gründen geheißen, man könne mich nicht identifizieren.

"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"

Die erste Transaktion die funktionierte, war extrem Teuer!
Habe mich echt gewundert.

Support ist durchschnittlich. Bekomme zwar immer eine Antwort, die jedoch Qualität nichts taugt.

Keine Ahnung was das soll. Macht auf jeden Fall keine Bilder von euren Karten. Kauft eure Kryptos über andere Börsen und versendet sie von dort.

Ist zwar aufwendiger, aber deutlich günstiger 👍🏽

Show English translation

Danger!!!
Deposit via Visa / Mastercard no problem, bought for around 7500 € BTC, ETH, BAT & EGLD. After 1 week increased to € 8500, payment not possible. Allegedly technical problems or problems with the credit card. Was asked for the following: I found a problem with your selling cryupto.
To proceed further, please upload photo of card mask.
You can upload it to this chat, or send it via e-mail to support@mercuryo.io
Card mask sample
Photo of the front side of the card the first 6 and last 4 digits of your bank card (rest of the digits are covered / shaded) and photo of the back of the card where the CVC code is covered / shaded) as seen below
(original text) followed by 2 corresponding instructional images (front / back of the credit card)

Absolute nonsense, beware of fraud !!!

Translated from German. Show Original

Achtung!!!
Einzahlung via Visa/Mastercard kein Problem, für rund 7500€ BTC, ETH, BAT & EGLD gekauft. Nach 1 Woche auf 8500€ gestiegen, Auszahlung nicht möglich. Angeblich technische Probleme, bzw Probleme mit der Kreditkarte. Wurde um folgendes gebeten: I found a problem with your selling cryupto.
To proceed further, please upload photo of card mask.
You can upload it to this chat, or send it via e-mail to support@mercuryo.io
Card mask sample
Photo of the front side of the card the first 6 and last 4 digits of your bank card (rest of the digits are covered/shaded) and photo of the back of the card where the CVC code is covered/shaded) as seen below
(original Text) gefolgt von 2 entsprechenden anleitenden Bildern (Vor/Rückseite der Kreditkarte)

Absoluter Unsinn, Vorsicht Betrug!!!

Show English translation