1.5 / 5
17 user ratings
Business Accounts
Exchange & Wallet License in Estonia
Based in Estonia
Mercuryo
Mercuryo is a B2B crypto on/offramp gateway that allows your customers to seamlessly buy and sell crypto while supporting dozens of local payment methods and currencies.
Customer Reviews
zharex
2.5
Scam site. They will take your money then hold the cryptocurrency under "Pending" and they will give you some bullshit reason of technical problems or something along those lines. Never purchasing anything from here again.
2 months ago - Report
POKEMON590
Verified User
1.0
+ 10% fees. For 400€ I paid 43.62€
I contacted customer service. They can't explain to me why. But I think I have my own idea.
To flee !
Translated from French. Show Original
+ de 10% de frais. Pour 400€ j'ai payé 43.62€
J'ai contacté le service client. Ils sont incapable de m'expliquer pourquoi. Mais je pense avoir ma petite idée.
A fuir !
3 months ago - Report
Kaytanius
Verified Purchase
Verified User
1.0
While I was buying crypto with their service and with my card, they asked for verification inviting me to upload my documents, after doing this after many days they told me that I can no longer use their service. Not reliable, not recommended!
Translated from Italian. Show Original
Mentre compravo crypto con il loro servizio e con la mia carta, chiedono verifica invitandomi a caricare i miei documenti, fatto questo dopo molti giorni mi dicono che non posso più usare il loro servizio. Non affidabile, sconsigliato!
6 months ago - Report
Dummich
Verified Purchase
Verified User
1.0
I bought eth for the optimist network and they entered it into the main ethereum. I contact support and they say that I chose the main network when it's a lie and since it doesn't tell you which network you bought it in, I can't prove it to you, so if you use this service, get out photo before paying so you don't get scammed
Translated from Spanish. Show Original
Compre eth para la red de optimist y me lo ingresaron en ethereum principal me comunico con el soporte y dicen que elegi la red principal cuando es mentira y como no te pone en que red lo compraste no puedo demostrarlo a si que si usan este servicio saquen foto antes de pagar para que no os estafen
1 year ago - Report
dpastrana
Verified Purchase
Verified User
1.0
FRAUDULENT WEBSITE. STAY AWAY. This site blocks your account without any support. I was scammed by a fake phishing website. Instead of offering assistance, the website administrators basically block your account without providing any more details. Be AWARE of this terrible experience!!
1 year ago - Report
RaVeR
Verified User
1.5
Unfortunately, I can only agree with that. I made a transaction with a debit card and was immediately blocked afterwards.
When the legitimation was through, they suddenly said, without giving any reason, that I couldn't be identified.
"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"
The first transaction that worked was extremely expensive!
I was really surprised.
Support is average. I always get an answer, but the quality is of no use.
No idea what that is. In any case, do not take pictures of your cards. Buy your cryptos through other exchanges and ship them from there.
It's more complex, but significantly cheaper 👍🏽
Translated from German. Show Original
Dem kann ich mich leider nur anschließen. Habe eine Transaktion durchgeführt mit einer DebitKarte und war im Anschluss sofort gesperrt.
Als die Legitimation durch war, hat es plötzlich ohne Angaben von Gründen geheißen, man könne mich nicht identifizieren.
"Our compliance measures and regulatory requirements prevent us from sharing specific details about the decision"
Die erste Transaktion die funktionierte, war extrem Teuer!
Habe mich echt gewundert.
Support ist durchschnittlich. Bekomme zwar immer eine Antwort, die jedoch Qualität nichts taugt.
Keine Ahnung was das soll. Macht auf jeden Fall keine Bilder von euren Karten. Kauft eure Kryptos über andere Börsen und versendet sie von dort.
Ist zwar aufwendiger, aber deutlich günstiger 👍🏽
1 year ago - Report
DoubleU
Verified Purchase
Verified User
1.0
Horrible company. Fake reviews on here do not trust them! Support doesnt care about their customers, they will cheat you and overcharge in fees. This company is ran by scammers and does not deserve your money. I was shown id get 0.2171 btc. When i made payment i received 0.213 btc. Then they have the audacity to say btc fluctuates. If u cannot honor your word then youre violating the law! Stay away at all cost! This company is trash. Stick to moonpay they are way better
1 year ago - Report
mckeirn
Verified Purchase
5.0
Easy to use and understand. I can now purchase coins like Algo and arbitrage them
3 years ago - Report
bearishbull
Verified Purchase
Verified User
4.8
Honestly I've tried many apps and couldn't find a perfect one still. But at least this one works as it should
3 years ago - Report
solanaboy
Verified Purchase
5.0
Occasional problems, but overall a good app and fast support
3 years ago - Report
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