Bitpanda Review 2025: Is This European Crypto Broker Worth It?
by Matt Timmermans
Updated: Jul 23, 2025
- Is Bitpanda Safe and Legitimate?
- How Does Bitpanda Compare to Coinbase and Binance?
- What Fees Does Bitpanda Charge?
- Is Bitpanda Available in Germany, the Netherlands, and France?
- Can I Use PayPal or iDEAL to Fund My Bitpanda Account?
- What Is the Bitpanda Card, and How Does It Work?
- Does Bitpanda Offer Staking and Custody Services?
- What Happens If Bitpanda Experiences an Outage?
- How Can I Get in Touch With Bitpanda Support?
In today’s fast-evolving digital finance world, choosing a secure and innovative platform is crucial for investors of all levels. Bitpanda, a fintech company based in Vienna, Austria, has established itself as a leading European crypto broker by offering a wide range of investment options. This Bitpanda review explores the platform’s features, evaluates its safety and legitimacy, and helps you decide if it suits your investment goals.
What is Bitpanda?
Started in 2014 by Bitpanda founders Eric Demuth, Paul Klanschek, and Christian Trummer, Bitpanda has grown into a major European fintech company. Headquartered in Vienna, Austria, the company continues to expand under CEO Eric Demuth’s leadership. In 2025, Bitpanda’s MiCA approval further boosted its credibility, making headlines across major Bitpanda news outlets.
It has since grown into a multi-asset investment platform, allowing users to invest in cryptocurrencies, stocks, ETFs, precious metals, and commodities. With over six million users and a team of more than 700 employees, Bitpanda has earned a strong reputation as a trustworthy and legitimate player in the fintech space.
Bitpanda Features Overview
Bitpanda offers a wide range of features tailored to meet the needs of various investors:
Diverse Asset Classes
Bitpanda supports trading in over 500 cryptocurrencies, including top assets like Bitcoin (BTC) and Ethereum (ETH), alongside a selection of stocks, ETFs, precious metals (like gold and silver), and commodities. This broad offering allows investors to diversify their portfolios all in one place.
Bitpanda Wallet
The Bitpanda wallet provides secure storage for multiple digital assets, giving users a safe and reliable way to manage their investments. It’s fully integrated with the trading platform, offering a seamless experience for buying, selling, and holding assets.
Bitpanda Mobile App
Available on iOS and Android, the Bitpanda app lets users manage their portfolios from anywhere. The app mirrors the platform’s intuitive interface, with real-time price updates and smooth navigation for trading and tracking investments.
Bitpanda Card
In partnership with Visa, Bitpanda offers the Bitpanda Card, which lets users spend their cryptocurrency, metal, or fiat holdings directly. This Bitpanda Visa card makes it easy to use digital assets for everyday purchases, combining flexibility with convenience.
Bitpanda Staking
Bitpanda users can earn rewards by staking eligible cryptocurrencies. Bitpanda staking offers a way to generate passive income simply by holding assets within the platform.
Bitpanda Custody
Designed for institutional investors and high-net-worth individuals, Bitpanda Custody provides secure and compliant digital asset storage solutions, which is ideal for large-scale investments requiring peace of mind.
Bitpanda Fusion
Bitpanda Pro serves advanced traders with powerful features, including real-time order book aggregation from major exchanges, market makers, and liquidity providers. This ensures better pricing and improved trading opportunities.
Bitpanda Launchpad
Bitpanda Launchpad is a gateway to early-stage digital asset projects, offering users a chance to invest in innovative opportunities before they hit the mainstream.
Bitpanda Academy
For those wanting to deepen their knowledge, Bitpanda Academy provides tutorials and guides covering everything from Bitcoin basics to advanced market analysis and trading strategies. This resource helps users make smarter, more informed investment decisions.
How to Buy Crypto on Bitpanda
A Step-by-Step Guide
Buying cryptocurrency on Bitpanda is simple and user-friendly. Follow this guide to get started:
Step 1: Register and Verify Your Account
Visit the Bitpanda website and create a free account using your email and a secure password. Then, complete the KYC process by uploading the necessary identification documents. This ensures regulatory compliance and enhances account security.
Step 2: Deposit Funds
After logging in, go to the “Deposit” section. Here, you will select your preferred fiat currency (e.g., EUR, USD) and choose a payment method. Options may include SEPA bank transfer, credit card, or e-wallet, depending on your location. Then, specify how much you want to deposit and follow the prompts. Once processed, your funds will appear in your Bitpanda fiat wallet.
Step 3: Purchase Cryptocurrency
Access the trading section by clicking “Trade” in the navigation bar. Select the “Buy” option from the interface and select the crypto you want to buy (e.g., Bitcoin or Ethereum).
You can enter a fiat amount (e.g., €500) or a specific crypto quantity (e.g., 0.1 BTC). Then, double-check the transaction details and fees. Once everything looks good, confirm the trade to complete your purchase.
Step 4: Secure Your Investment
After buying, your crypto will be stored in your Bitpanda wallet. For added security, enable two-factor authentication (2FA) and update your password regularly.
Bitpanda Card Review: Visa, Cashback, and Limits
The Bitpanda Card is a Visa debit card (often mentioned in Bitpanda credit card reviews and Bitpanda Visa Card reviews) that allows you to spend crypto, fiat, or metals directly from your Bitpanda portfolio. Preloading the card is unnecessary, as it automatically converts your selected assets in real time at checkout.
You can choose which asset to use via the Bitpanda app. Whether it’s Bitcoin, euros, or gold, you can switch between them anytime. The card is accepted worldwide, supports contactless payments, and works with Google Pay, Samsung Pay, and (in selected countries) Apple Pay.
Cashback Rewards
Here’s how the Bitpanda cashback program works:
- Earn up to 2% cashback in Bitcoin
- Cashback rates depend on your Vision VIP level
- Cashback is not available for stablecoin purchases (e.g., USDT or USDC)
Card Limits and Fees
Understanding the card’s spending limits and fees is essential:
- Daily spending limit: €10,000
- Daily ATM withdrawal limit: €350
- Contactless payment limit: €50 per transaction (may vary by country)
- ATM withdrawal fee: €1.50 per transaction
- Foreign currency exchange fee: 2.5% per transaction (can be reduced based on your BEST VIP level)
The Bitpanda Card bridges the gap between digital assets and traditional finance, giving users a convenient way to use their investments in daily life.
Bitpanda Fees, Limits & Payment Methods
Bitpanda maintains a transparent and competitive fee structure. Trading Bitcoin, for example, includes a 0.99% fee already built into the price you see, meaning there are no hidden charges or unexpected costs at checkout.
As of early 2024, Bitpanda removed all fees for fiat deposits and withdrawals (including PayPal, Apple Pay, and card payments), making it one of the few platforms in Europe with truly free funding options.
Verified users enjoy high limits, such as:
- Credit card deposits: Up to €20,000 per day
- Crypto trades: No fixed limits
- Fiat transactions: Minimum €10 deposit
Supported payment methods include:
- SEPA transfers
- Visa / Mastercard
- PayPal, Skrill, NETELLER
- iDEAL (for Dutch users)
With its broad range of payment options and zero-fee funding, Bitpanda is particularly appealing to European investors.
Is Bitpanda Safe, Legit, and Trustworthy?
When choosing a crypto exchange, security and regulation are key. Bitpanda has built a strong reputation by implementing advanced security measures and complying with strict European financial regulations.
Regulatory Compliance
Bitpanda is primarily regulated by the Financial Market Authority (FMA) and adheres to the Markets in Financial Instruments Directive (MiFID), aligning with rigorous EU standards.
In January 2025, Bitpanda received approval under the Markets in Crypto-Assets Regulation (MiCAR) from Germany’s Federal Financial Supervisory Authority (BaFin). This approval allows Bitpanda to operate in all 27 EU countries, reinforcing its regulatory credibility and expanding its reach.
Security Measures
Bitpanda uses multiple layers of security to safeguard user assets:
- Asset custody: All customer assets are held in trust and 100% backed by real assets, stored securely in both warm and cold wallets.
- Operational integrity: Bitpanda does not use client assets for speculation or as collateral.
- 2FA: Bitpanda supports 2FA (two-factor authentication) and is compatible with external wallets such as Bitpanda Ledger for added security.
As of 2025, Bitpanda has maintained a clean track record with no major security breaches, further solidifying its reputation as a secure platform in the crypto space.
These practices reflect Bitpanda’s ongoing commitment to user safety and trust.
Bitpanda Supported Countries: Where Can You Use It?
Bitpanda primarily serves users in Europe, offering its services to both individuals and businesses in a wide range of countries.
Individual Accounts
Bitpanda supports users from over 40 countries across Europe and beyond, including Austria, Germany, France, the Netherlands, Belgium, Italy, Spain, Switzerland, and Turkey. To be eligible, you must have a valid ID and reside in a supported country.
Note: Bitpanda does not support users who are U.S. citizens or reside in the United States due to regulatory restrictions.
Business Accounts
Bitpanda is available to registered businesses in 45 countries, covering the European Economic Area and select regions such as the United Kingdom, Switzerland, and the United Arab Emirates. To sign up as a business, you'll need a unique phone number (not previously used on Bitpanda) and a valid Legal Entity Identifier (LEI). If your business doesn’t have an LEI yet, you can easily order one through accredited providers like GLEIF.org, which lists official issuing organizations.
Before registering, it’s best to check Bitpanda’s official resources for the most up-to-date list of supported countries, as availability may change over time.
Bitpanda vs Coinbase and Binance
Choosing the right crypto exchange depends on your location, experience level, and the features you need, especially when comparing Bitpanda vs. Coinbase or Binance vs. Bitpanda. Below, we compare Bitpanda’s competitors, Coinbase and Binance, across key areas to help you decide which platform best fits your needs.
Feature | Bitpanda | Coinbase | Binance |
---|---|---|---|
Best for | EU users, all-in-one investing (crypto + stocks/ETFs) | US beginners, simple interface | Global advanced traders, low fees |
Availability | Europe (MiCAR approved, incl. Germany, NL, France) | 100+ countries (incl. US, EU) | Global, but banned/restricted in some regions |
Assets | 250+ (crypto, stocks, ETFs, metals) | 400+ crypto | 600+ crypto |
Trading fees | 0.99% (included in price) | ~1.49% or higher | 0.1% (lower with BNB) |
User experience | Beginner-friendly app and web interface | Extremely beginner-friendly | Complex UI, best for experienced users |
Extras | Bitpanda Card, staking, savings, BEST token | Learn & Earn, Coinbase Card (US only) | Staking, Launchpad, margin/futures, pro tools |
Regulation | Fully regulated in EU (MiFID II, PSD2, MiCAR) | US regulated, publicly listed company | Often under regulatory scrutiny |
Which Exchange Should I Choose?
- Choose Bitpanda if you’re in Europe and want a regulated, all-in-one platform with crypto, stocks, and metals.
- Choose Coinbase if you’re a beginner in the US looking for a simple, easy-to-use experience.
- Choose Binance if you want the lowest fees and advanced tools (provided it's available in your country).
Bitpanda Customer Support & Contact Options
The platform provides a comprehensive Bitpanda Helpdesk filled with detailed articles to help users troubleshoot and learn about the platform. If additional support is needed, users can submit a request via the Helpdesk contact form. Currently, Bitpanda does not offer phone support or a public Bitpanda contact number; all communication is handled via their online Bitpanda support channels.
Our Final Verdict: Is Bitpanda Worth it in 2025?
Bitpanda has become a key player in the cryptocurrency exchange space. Many users sharing their Bitpanda exchange review or Bitpanda wallet review highlight the platform’s ease of use and flexibility.
Its focus on security, regulatory compliance, and ongoing innovation makes it a strong option for both beginners and experienced traders. While some users have reported delays in customer support, the overall platform experience and feature set make Bitpanda a reliable choice for investing in crypto in 2025.
Take the plunge and try Bitpanda today, and don't forget to share your experience on Cryptoradar.
Frequently Asked Questions
Is Bitpanda Safe and Legitimate?
Yes, Bitpanda is a fully regulated European platform, licensed under MiFID II, PSD2, and MiCAR, making it a secure and legitimate choice for EU-based crypto investors. Many Bitpanda Trustpilot reviews reflect its trustworthy reputation.
How Does Bitpanda Compare to Coinbase and Binance?
Bitpanda is ideal for European users seeking regulation, simplicity, and asset diversity. Coinbase is great for beginners in the US, while Binance offers low fees and advanced features for experienced traders.
What Fees Does Bitpanda Charge?
Bitpanda charges a 0.99% fee on Bitcoin trades, already included in the displayed price. As of 2025, fiat deposits and withdrawals are free.
Is Bitpanda Available in Germany, the Netherlands, and France?
Yes, Bitpanda operates in all EU countries, including Germany, the Netherlands, and France, under MiCAR regulation.
Can I Use PayPal or iDEAL to Fund My Bitpanda Account?
Yes, Bitpanda supports PayPal for deposits and withdrawals and accepts iDEAL for users in the Netherlands.
What Is the Bitpanda Card, and How Does It Work?
The Bitpanda Card is a Visa debit card that lets you spend your crypto, fiat, or metals directly from your Bitpanda account, with real-time asset conversion at checkout.
Does Bitpanda Offer Staking and Custody Services?
Yes, Bitpanda supports crypto staking and offers institutional-grade custody through Bitpanda Custody.
What Happens If Bitpanda Experiences an Outage?
In the event of an outage, Bitpanda ensures the safety of your assets through segregated custody and provides updates via its status page and email.
How Can I Get in Touch With Bitpanda Support?
You can submit a request via the Helpdesk on Bitpanda’s website. Phone support is not available at this time.