3.8 / 5
11 user ratings
Ease of Use
Value for Money
Kriptomat is an EU-based and licensed exchange and wallet service that offers a simple way to buy, sell and store crypto. Choose from many fiat payment options such as VISA / Mastercard and trade more than 350 cryptocurrencies.
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What is Kriptomat?
Kriptomat is an EU-based exchange platform and wallet service that offers an easy route to buying and storing cryptocurrencies. Kriptomat’s mission is to allow everybody seamless access to different tokens with minimal restrictions and to bring crypto to every household. There are over 350 cryptocurrencies to select from and the service is available in 23 languages for residents in over eighty different countries.
Kriptomat was founded in 2018 by Srdjan Mahmutovich. As a tech enthusiast, he built a profitable digital marketing agency with 50 employees and also served as head of web development at a television network called Telemach.
The team behind Kriptomat are tech experts based in Slovenia which is also the home of Bitstamp and a variety of other well-known crypto projects. As big fans and early adopters of cryptocurrencies and blockchain technologies, they realised there was a need for a service that caters to ordinary people. A service where brand new users can enter the industry in a straightforward and quick way.
How to buy on Kriptomat
The signup process is painless. Simply visit the homepage and click ‘Get started.’
Then you will be directed to a signup page where you must fill out your basic info and choose a strong password. Click continue and they will send you an email where you can verify your address. Next, you will need to verify your phone number as part of Kriptomat’s security procedures and once that is all done - your account is ready to go.
Of course, you won’t be able to purchase anything without funds so the next step is to load your account and we’re going to go over that quickly now.
Buying with your euro funds
You can pre-fund your account with Euro to make buying cryptocurrencies on Kriptomat an even smoother experience via a SEPA deposit. To do this go, click ‘Deposit’ in the header section and choose ‘Bank transfer / SEPA’. After selecting Kriptomat’s bank account from the dropdown menu, you will see all the necessary payment details and instructions to fund your account. This can take up to three days though so make sure to do this well in advance if you choose this method.
Buying with a credit card
For those who want to make a spontaneous purchase or simply don’t want to wait for the SEPA deposit, Kriptomat also offers credit card deposits for practically instant buys.
Once you’ve logged into the platform, go to the Buy & Sell tab, where you can select the currency that you wish to buy (for this example, we’ll be buying Bitcoin).
Enter the amount of euro that you would like to spend or the crypto amount that you want to receive. Choose ‘Credit Card’ as the payment method and when you’re ready to buy click on ‘Preview transaction’ to see your transaction summary.
If you wish to proceed, click on ‘Continue to payment’ to confirm the transaction and enter your card details to make the purchase. Your bitcoins will then be deposited to your Bitcoin wallet.
Kriptomat limits and fees
As with most European exchanges in Europe, you pay zero fees when adding funds with a SEPA transaction (but it can take a few days) so you can save money from the start by planning ahead and making a SEPA transaction.
The other payment methods aren’t quite as cheap. You pay 3.45% on credit card deposits and up to 5.35% on other payment methods such as Klarna Sofort, Neteller or Skrill.
You have to pay a little bit for withdrawing your cryptocurrencies from Kriptomat so if you do wish to move your currencies to a private wallet then please familiarise yourself with the withdrawal fees first. For SEPA withdrawals, two euros will always be deducted for the fee, regardless of the total amount. For cryptocurrency withdrawals, there are different fees per currency. For example, there is a fee of 0.0002 BTC when withdrawing Bitcoin but you can find a complete list on the Kriptomat fee page.
There are some limits and restrictions that you need to consider when trading on Kriptomat so let’s go over the most important ones right here.
The minimum SEPA deposit is €35 and if you are buying or selling cryptocurrencies then you need to trade at least €25.
The send/withdrawal minimum value for cryptocurrencies is set to €15.
There are limits to the amount of currency which can be withdrawn from your account too. For example, you can withdraw up to €1,500,000 daily and up to €10,000,000 on a monthly basis. Find all the limits in the image below or find the updated list here.
Kriptomat mobile app
Of course, no good service is without a good mobile app so if you prefer to use your phone to buy and sell your cryptocurrencies then you can download the Kritpomat app right now. The app has all the main features from the web version and is available on Google Play or the Apple App Store where it has an average rating of 4.5 stars!
Is Kriptomat trustworthy?
Bringing cryptocurrency into every household is a big vision and big visions need to be backed by good practices. Kriptomat has gone out of its way to ensure that all of its operations are legally sound and secure. It is regulated by the government, legally compliant, and fully-licensed in Estonia under E.U. legislation so you can rest assured that you’re dealing with a transparent company.
Is Kriptomat safe?
Kritpomat has gone to great lengths to make sure they are regulatorily in-line so it should come as no surprise that they take big steps to secure their platform and protect their users from threats.
The company constantly keeps 98% of crypto assets on secure cold storage with controlled access and in addition to that - there is dedicated team monitoring all activity on the platform to spot and address any suspicious activity.
Additionally, Kriptomat is ISO 27001:2013 (the current version of ISO 27001) certified, an international standard with a set of requirements for an Information Security Management System (ISMS), recognized for managing risks to the security of information held by an organization.
This is of course on top of standard security procedures such as 2FA and testing their own security systems regularly.
Kriptomat was established a little later than many cryptocurrency exchanges but with one prevailing difference - the company was founded by people who were already well-established professionals in the technology industry. This factor meant the team could launch a platform that works quickly and that they were able to develop and enhance usability in a very short space of time.
The result is a basic, somewhat minimalistic-looking exchange platform for buying and selling cryptocurrencies. In this regard, Kriptomat excels. They have cut off all the unnecessary steps and provided one of the most efficient ways to purchase Bitcoin and over 350 other currencies extremely easily in Europe.
However, nothing is perfect and even though we don’t have many complaints - we do have one point of criticism. Although the SEPA fees are cheap, the fees for other payment methods such as credit card can be considered in the mid-range.
We are okay with this though because taking into consideration the expertise/history of Kriptomat’s team and the lengths they go to when considering security, it’s not hard to understand why it is a bit more expensive.
So if you are looking for an easy to use professional and secure environment and need an easy go-to cryptocurrency seller then Kriptomat should absolutely be on your radar.
viljarVerified Purchase Verified User
Easy to use, good support. Useful functions such as price alert, recurring buy, buy order, etc!
4 months ago
DimitriVerified Purchase Verified User
Wanting to try out the platform I wanted to buy some BTC on Tuesday night on Kriptomat.
It's been 3 days and I still have nothing. The technical service refuses to reimburse me or give me any compensation and I still do not know if I will get my money back.
I strongly advise against this platform which apparently scams some users
Translated from French. Show Original
Voulant essayer la plate-forme j'ai voulu acheter un peu de BTC mardi soir sur Kriptomat.
Ça fait 3 jours et je n'ai toujours rien. Le service technique refuse de me rembourser ou de me donner la moindre compensation et je ne sais toujours pas si je retrouverais mon argent.
Je déconseille fortement cette plate-forme qui apparemment scam certains utilisateurs
7 months ago
God knows how this company is still trading. All is fine until you attempt to withdraw funds to your linked bank account and then it mysteriously goes missing. I can only assume that all the reviews are fakes / company employees etc. If you ever want to see your investment again avoid this scam company
10 months ago
viktorbVerified Purchase Verified User
This is the easiest platform to use of the few I tried so far.
11 months ago
Be very careful, your information may be leaked to fraudsters. I registered, my information was leaked to the fraudulent hexally and the result was 1815 euros.
Translated from Turkish. Show Original
Çok dikkatli olun,bilgileriniz dolandırıcılara sızdırılabilir.ben kayıt oldum bilgilerim dolandırıcı hexally e sızdı ve sonuç 1815 euro dolandırıldım
1 year ago
Really positive experience. Low fees and amazing support. Would recommend!
1 year ago
I had a very quick verification and then wanted to do a test transfer, but my online bank showed me that this Kriptomat bank does not exist ...
A clear NO-GO for me
Translated from German. Show Original
Ich habe eine sehr schneller Verifikation gehabt und wollte dann eine Testüberweisung machen, jedoch wurde mir bei meiner Online-Bank angezeigt, dass es diese Kriptomatbank nicht gibt...
Für mich ein klares NO-GO
2 years ago
Setting up my account was few minute job and I was able to buy my first cryptocurrency in no time!
I was eager to start trading with crypto, but first look on other platforms discouraged me as it all seams so strange and complex.
Finding out about Kriptomat was a big win for me and I would recommend it to everyone, as I already did to my friends
2 years ago
vladanmVerified Purchase Verified User
Great service, easy to use and good prices.
2 years ago
Tried this platform because I heard from a friend that they are easy to use, and I have to say that I agree. This exchange is probably one of the most simple ones out of more than 20 that I've tried in the last 5 years. You have the option of a fiat SEPA deposit (euro) and a direct exchange with about 30 cryptocurrencies. The UX is intuitive and really really easy to use.
The ID verification took around 5 minutes, which is a big plus. All in all, this is a pretty good option for people who just want to buy some bitcoin and don't want to deal with more professional (or professional looking) trading platforms.
2 years ago
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