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2.4 / 5

16 user ratings

Ease of Use

2.0

Value for Money

2.5

Verification

3.5

Support

1.5

Integrated Wallet
Mobile App
Affiliate Program
Two-factor Authentication
Virtual Currency Service License in Estland

Change Invest

Estonian-based company Change Invest has launched a mobile cryptocurrency trading app called Change through which users enjoy commission-free trades when investing into cryptocurrencies.

Customer Reviews

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exic
exic
Verified Purchase Verified User
1.8

I was quite happy for a while and planned to hold and monitor my coins, buy more if necessary, etc.
Last year, with an "update to the Terms of Service", a "passive account" fee was suddenly introduced, which meant that Change automatically sold me coins worth €120 within the last few months and thus paid the fee. Only last month there was a first reminder that I should do something if I wanted to avoid the fee. Phew!
At the communication/transparency level, it's all the way down and trust is gone. Support not very understanding or supportive.

Translated from German. Show Original

Ich war eine Weile ganz zufrieden und hatte vor, meine Coins zu halten und zu beobachten, ggf. nachzukaufen etc.
Letztes Jahr wurde dann mit einer "Update der Terms of Service" plötzlich eine "passive account"-Gebühr eingeführt, wodurch mir innerhalb der letzten Monaten Coins im Wert von 120€ automatisch von Change verkauft und damit die Gebühr bezahlt wurde. Erst letzten Monat gab es dann mal eine erste Erinnerung, dass ich was tun sollte, falls ich die Gebühr vermeiden will. Puh!
Auf Kommunikations-/Transparenzebene ganz unten und Vertrauen ist weg. Support wenig verständnisvoll oder unterstützend..

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2 months ago

Ephraim1977
Ephraim1977
Verified User
3.0

It used to be great, but after you want to sell cryptos, the acc is blocked and thousands of things are demanded. The money is still not there and is stuck in the app! Something like that is impossible

Translated from German. Show Original

Waren mal super aber nach dem man Kryptos verkaufen will wird der acc gesperrt und es werden tausende Sachen verlangt . Das Geld ist immernoch nicht da und hängt in der App! Unmöglich sowas

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6 months ago

Frantisek
Frantisek
Verified Purchase
3.2

I created my account on October 2021.
I was selling BTC and sending Euros to my Revolut account. Overall, it was around 13000 euros.
In December my account got deactivated.
I sent them my bank statement with two payments from selling my two flats. the contracts regarding the sale of my flats.
They wanted to know the purpose of the money. I sent them the information that I spent it on building my garden lake, and I sent the photos.
They wanted screenshots of my hardware wallet therefore, I made them and sent them.
They asked me: "Could you please tell us from where you received that transaction and what its purpose was?"
The transaction about which they asked had been made eight months before I created my Change Invest account. It was sent from some exchange with KYC. And not coins from coin join; it was made just like the other deposits. I lost all of my patience and didn't tell them the exchange office's name.
On January 27, My account was closed. I don"t suggest these guys.

2 years ago

JakobMueller
JakobMueller
Verified Purchase
5.0

By far the best crypto exchange on the market!
Change Invest is an exchange and a wallet in one.
The app is simply sensational, there are no fees (really 0.00%!) And with the new cash management you get 2% annual interest.
If you want to buy Bitcoin or other crypto currencies quickly, easily and cheaply, nothing can ignore Change Invest.
Everything is really perfect - simple operation, very user-friendly and fast in-app chat service in case something does not go as desired. In any case, this European (!) App is very, very recommendable! I've been using the app for more than 1.5 years now and with the best of intentions I can't imagine myself ever buying Bitcoin any other way

Translated from German. Show Original

Die mit Abstand beste Kryptobörse am Markt!
Change Invest ist Börse und Wallet in einem.
Die App ist einfach sensationell, Gebühren sind nicht vorhanden (wirklich 0,00%!) und mit dem neuen Cash Management bekommt man 2% annual interest.
Wenn man schnell, einfach und günstig Bitcoin oder andere Kryptowährungen kaufen will führt nichts mehr an Change Invest vorbei.
Es ist wirklich alles perfekt - einfache Bedienung, sehr nutzerfreundlich und schneller In-App-Chat-Service falls einmal etwas nicht wie gewünscht klappen sollte. Auf jeden Fall ist diese europäische (!) App sehr sehr empfehlenswert! Ich benutze die App jetzt seit mehr als 1,5 Jahren und kann mir bei bestem Willen nicht vorstellen, jemals wieder auf einem anderen Weg Bitcoin kaufen zu werden

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3 years ago

sanderpytsepp
sanderpytsepp
Verified Purchase
5.0

Very good app! Easy to use!

3 years ago

bengoa
bengoa
3.2

They say "no fees trading bitcoin" but this is misleading since they have a big spread (different buy and sell price) with their fee build in, and is higher than other exchanges.

Also if you place a limit order they still process the order at whatever price they want, not the price you set. To avoid.

3 years ago

Bradd
Bradd
1.0

Couldn't even get pass the verification process. Too long and too many complications. I was on week 3 of wait (Interchanging e-mails with support) then i just gave up.

3 years ago

lior
lior
Verified User
1.0

If your an amateur and you like to sit and wait for over 10 hours of withdrawal.
Go ahead and use this app.
All I had since I’ve verified and deposited money into this exchange.
Is issues to take it out.
Already 2 months trying to close my account.
They just won’t let you.
Even though provided each and every document required. More over asking for endless personal details.
Worst than my centralized bank.
So please do yourself a favor and stay away.

3 years ago

Rookie
Rookie
5.0

As a newcomer to the Cryto community, I found it very difficult to get into it and found the right partner in Change Invest. The verification was easily accomplished with the help of the support team, the price-performance ratio is unbeatable and the argument regarding the payout limit only applies to those who want to make money with Bitcoin. This argument may be correct - for me it is unimportant. So far, all of my transactions have been completed quickly and without any problems. What more could you want, all great !!

Translated from German. Show Original

Als Neuling in der Crytogemeinde tat ich mich sehr schwer mich darin einzufinden und habe mit Change Invest den richtigen Partner gefunden. Die Verifikation gelang problemlos mit der Hilfe des Teams vom Support, das Preis-Leistungs-Verhältnis ist nicht zu toppen und das Argument bezüglich des Auszahlungslimits ist trifft nur für diejenigen zu, die mit Bitcoin Geld verdienen wollen. Da mag diesess Argument zutreffen--für mich ist das unwichtig. Alle meine Transaktionen bislang waren völlig problemlos und schnell vollzogen. Was will man mehr, alles TOP!!

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3 years ago

stackinbtc
stackinbtc
Verified User
3.0

The company attracts with low purchase fees but at the expense of decentralization.

You don't have a private key and there is also a BITCOIN withdrawal limit!

Basically I can't send my Btc out!

I would rather accept high fees than this nonsense!

Translated from German. Show Original

Das Unternehmen lock mit niedrigen Kaufgebühren aber auf Kosten von decentralität.

Man hat keinen Privatkey und zudem gibt es ein BITCOIN Auszahlungslimit!

Also ich kann im Grunde meine Btc nicht raussenden!

Da nehm ich lieber Hohe Gebühren in Kauf als diesen Blödsinn!

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4 years ago

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